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Salary***IT'S TIME YOU JOIN THE #McClaysDifference!***
McClay’s Logistics USA, LLC. (a leading 3PL/logistics brokerage located in Warren, MI) is actively hiring individuals with sales and customer service experience.
MISSION - Our mission is to improve the logistics brokerage experience by enriching our partner's and employee's everyday lives. That is...The McClay's Difference.
As a National Account Executive, you will play a vital role identifying new business opportunities by quoting daily shipment request, in-transit communication, and act as a single point of contact. You will be introduced and confident with McClay’s technology platforms and develop an understanding of how to forecast freight market conditions. You will perform pinpoint operational tasks for our carrier/customer relationships from pick to delivery, to billing, for each shipment while simultaneously keeping a focus on expanding your book of business.
Responsibilities - National Account Executive
- Maintain excellent communication with customers.
- Professional collaboration and coordination with shippers, carriers, and dispatchers.
- Manage shipments through all phases (pick, delivery, billing), fast-paced problem resolution
- Ensure accuracy and timeliness of billing while proactively notifying client of any changes
- Communicate honestly, communicate effectively to all carriers and customers when discrepancies or transit delays are recognized.
- Manage an evolving sales pipeline that is filled with engaged qualified leads
- Achieve daily goals through sales touchpoints and task activities
- Review sales activities and prospective customers with management
- Collaborate on pricing strategy and account implementation plans
- Warm and cold calling to develop new customer relationships
- Provide a level of customer service and genuine approach that promotes win-win scenarios for all parties
Qualifications
- A team player who works well with others - working with a focused urgency that never falls on the ground of complacency!
- Possess strong analytical abilities, exceptional communication skills, and the ability to think strategically and analytically about business and product challenges.
- An individual that does not expect respect but earns it.
What Can McClay's Offer You?!
- Incentive Based Commission Tier System. NO Ceiling!
- Benefits - Medical, Dental, Vision, Life, Disability
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 5 years
Supplemental pay types:
- Commission pay
Travel requirement:
- Up to 25% travel
Experience:
- Logistics: 4 years (Required)
- 3PL: 1 year (Required)
- Sales: 3 years (Required)
Work Location: Hybrid remote in Warren, MI 48093
