Mutual Fund Operations Senior Specialist

As a Mutual Fund Operations Senior Specialist, you will:

• Work with Financial Advisors or vendors of fund families to initiate corrective actions related to the accuracy of client trades, transactions, and/or assets (ie trade corrections, settlement reconciliation, position reconciliation, fund networking, security setup).
• Manage the daily exception reports to investigate discrepancies.
• Review Mutual Fund and Unit Investment Trust (UIT) trades for adherence to Baird and/or fund policies.
• Provide high value service to internal and external clients in an environment that promotes Baird's culture and the Operations mission and values statement.
• Monitor group email box and phone lines to answer routine questions and contact Financial Advisors and Client Specialists to follow-through on requests and/or inquiries.
• Ensure adherence to regulations, Baird policies, and department procedures specific to Mutual Funds and UITs.
• Collaborate on and/or drive internal and cross-functional initiatives and projects by scrutinizing current state, defining requirements and scope, creating project plans, and implementing new procedures to advocate efficiency, effectiveness improvements, streamline processing, and/or automation while also supporting firm wide initiatives to mitigate risk or promote exceptional client service.
• Demonstrate understanding and knowledge of markets, products, processes, regulations and systems required to deliver on business objectives.
• Contribute to productivity, efficiency and effectiveness improvements to drive exceptional client service and risk mitigation related to day-to-day processes.
• Perform other duties as required.

What makes this opportunity great:

• Opportunity to engage in Associate Resource Groups and collaborate with other parts of our firm.
• Compelling careers working side-by-side with the best in the business.
• Unique culture that values diverse backgrounds and perspectives while emphasizing teamwork and a strong sense of partnership.

What we look for:

• Bachelor's degree and 3+ years related of experience in a financial services operations role is a plus.
• SIE and Series 99 within 120 days of hire if role processes cash or security movements.
• Proficiency and experience with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Strong analytical skills with the ability to perform advanced problem solving.
• Ability to tolerate multiple assignments, work under pressure and within deadlines and produce accurate results.
• Detail oriented with focus on accuracy.
• Superior organizational skills with the ability to prioritize, monitor, and complete multiple tasks or projects, either independently or collaboratively within a team.
• Excellent written and verbal communication skills are a must with the ability to effectively relate to work in a team-oriented setting.
• Passion for providing high-value client service.
• Ability to stay focused under pressure and to prioritize work in order to effectively manage time.
• Proven reliability in attendance and performance.

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Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, genetic information or any other status protected by law.