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Form of workJob Description
VIDEO INTERVIEW REQUIRED
SUMMARY
Under the direct supervision of a the Unit Manager or designee as part of an inpatient/hospital unit, performs a variety of routine administrative and systems support activities to promote efficient management of patient care needs. Coordinates communications between multidisciplinary teams, patients/families and visitors; serves as unit receptionist and supports data management. All administrative and support activities are completed in accordance with CCMC and unit policies and procedures. When functioning in the role of telemetry technician, will monitor cardiac rhythms, record pertinent data and report abnormalities to the medical team.
WORK SCHEDULE
MS7 is a very fast paced medical surgical floor with 28 beds where our average patient turnaround and length of stay is between 24 hours to 3 days. We specialize in the care of children with complex Neurology, Cardiology, Pulmonary and Urology conditions as well as other general medical ailments. Our team is family oriented and we pride ourselves on teamwork, discovery, advocacy, communication and providing compassionate care. We work closely with a multitude of specialty areas including both the Neonatal and Pediatric intensive care units. We strive to provide patient and family centered care that incorporates our families input to ensure a comprehensive plan of care. Our goal is to build strong trusting relationships with our patients and families. We look forward to welcoming new team members!
ROLE RESPONSIBILITIES
Under the direct supervision of a the Unit Manager or designee as part of an inpatient/hospital unit, performs a variety of routine administrative and systems support activities to promote efficient management of patient care needs. Coordinates communications between multidisciplinary teams, patients/families and visitors; serves as unit receptionist and supports data management. All administrative and support activities are completed in accordance with CCMC and unit policies and procedures. When functioning in the role of telemetry technician, will monitor cardiac rhythms, record pertinent data and report abnormalities to the medical team.
ROLE RESPONSIBILITIES
PATIENT RECORDS ORDER TRANSCRIPTION - Creates and maintains patient charts and computerized medical record information; transcribes and processes physician orders (e.g. services, diagnostic tests, medications, therapies, etc); routes and receives back appropriate patient documentation for tests, procedures and therapies.
COMMUNICATIONS - Facilitates accurate and timely communications between multidisciplinary teams, patients/families and visitors on the unit: provides reception and appropriate information to internal and external customers; responds with tact and discretion to the needs of patients/families, and reports needs to the Unit Manager or designee; schedules tests, procedures and therapies; places calls to other departments and/or pages staff; and, coordinates flow of patient information and communicates information promptly, clearly and accurately to internal and external customers.
CLINICAL ENVIRONMENT - Actively contributes to the provision of a safe and caring environment to enhance patient and family satisfaction. Demonstrates knowledge and understanding of medical terminology used in the unit's clinical environment, environment of care, infection control, and all CCMC and unit policies and procedures.
ADMINISTRATIVE SUPPORT - Performs a variety of administrative support activities in support of the unit operations: may assist in processing timecards; may utilize computer to type, revise and print routine correspondence, documents, reports and other materials; compiles and maintains a variety of routine lists and data records; orders clerical and patient care supplies; and runs errands or finds resources needed for the unit (e.g. equipment, supplies, etc.)
PATIENT SUPPORT - Performs a variety of routine support activities as requested in support of the unit operations: assists with equipment maintenance and inventory. Assists with miscellaneous errands, and transportation of medication (including controlled substances) blood, equipment and supplies, as directed by the RN, and assists with admissions and discharges.
TELEMETRY MONITORING -Based on orders placed by physicians and under supervision of registered nurses, the telemetry technician is responsible for monitoring cardiac rhythms, recording pertinent data, and reporting abnormalities to the medical team in accordance with established protocols.
Applies knowledge of the age-related differences and needs of patients in appropriate, specific populations from neonate through adolescence and applies them to practice.
Demonstrate cultural sensitivity in all interactions with coworkers, patients, and family members.
Demonstrate support for the mission, values and goals of the organization through behaviors that are consistent with Connecticut Children's standards.
Understand and follow Connecticut Children's policies and procedures.
Education and Experience
Licenses and Certifications
VIDEO INTERVIEW REQUIRED
SUMMARY
Under the direct supervision of a the Unit Manager or designee as part of an inpatient/hospital unit, performs a variety of routine administrative and systems support activities to promote efficient management of patient care needs. Coordinates communications between multidisciplinary teams, patients/families and visitors; serves as unit receptionist and supports data management. All administrative and support activities are completed in accordance with CCMC and unit policies and procedures. When functioning in the role of telemetry technician, will monitor cardiac rhythms, record pertinent data and report abnormalities to the medical team.
WORK SCHEDULE
- Four 8hr shifts per week from 11:00p-7:30a
- Shifts will be scheduled regularly during the week, every other weekend, and also every other holiday.
MS7 is a very fast paced medical surgical floor with 28 beds where our average patient turnaround and length of stay is between 24 hours to 3 days. We specialize in the care of children with complex Neurology, Cardiology, Pulmonary and Urology conditions as well as other general medical ailments. Our team is family oriented and we pride ourselves on teamwork, discovery, advocacy, communication and providing compassionate care. We work closely with a multitude of specialty areas including both the Neonatal and Pediatric intensive care units. We strive to provide patient and family centered care that incorporates our families input to ensure a comprehensive plan of care. Our goal is to build strong trusting relationships with our patients and families. We look forward to welcoming new team members!
ROLE RESPONSIBILITIES
Under the direct supervision of a the Unit Manager or designee as part of an inpatient/hospital unit, performs a variety of routine administrative and systems support activities to promote efficient management of patient care needs. Coordinates communications between multidisciplinary teams, patients/families and visitors; serves as unit receptionist and supports data management. All administrative and support activities are completed in accordance with CCMC and unit policies and procedures. When functioning in the role of telemetry technician, will monitor cardiac rhythms, record pertinent data and report abnormalities to the medical team.
ROLE RESPONSIBILITIES
PATIENT RECORDS ORDER TRANSCRIPTION - Creates and maintains patient charts and computerized medical record information; transcribes and processes physician orders (e.g. services, diagnostic tests, medications, therapies, etc); routes and receives back appropriate patient documentation for tests, procedures and therapies.
COMMUNICATIONS - Facilitates accurate and timely communications between multidisciplinary teams, patients/families and visitors on the unit: provides reception and appropriate information to internal and external customers; responds with tact and discretion to the needs of patients/families, and reports needs to the Unit Manager or designee; schedules tests, procedures and therapies; places calls to other departments and/or pages staff; and, coordinates flow of patient information and communicates information promptly, clearly and accurately to internal and external customers.
CLINICAL ENVIRONMENT - Actively contributes to the provision of a safe and caring environment to enhance patient and family satisfaction. Demonstrates knowledge and understanding of medical terminology used in the unit's clinical environment, environment of care, infection control, and all CCMC and unit policies and procedures.
ADMINISTRATIVE SUPPORT - Performs a variety of administrative support activities in support of the unit operations: may assist in processing timecards; may utilize computer to type, revise and print routine correspondence, documents, reports and other materials; compiles and maintains a variety of routine lists and data records; orders clerical and patient care supplies; and runs errands or finds resources needed for the unit (e.g. equipment, supplies, etc.)
PATIENT SUPPORT - Performs a variety of routine support activities as requested in support of the unit operations: assists with equipment maintenance and inventory. Assists with miscellaneous errands, and transportation of medication (including controlled substances) blood, equipment and supplies, as directed by the RN, and assists with admissions and discharges.
TELEMETRY MONITORING -Based on orders placed by physicians and under supervision of registered nurses, the telemetry technician is responsible for monitoring cardiac rhythms, recording pertinent data, and reporting abnormalities to the medical team in accordance with established protocols.
Applies knowledge of the age-related differences and needs of patients in appropriate, specific populations from neonate through adolescence and applies them to practice.
Demonstrate cultural sensitivity in all interactions with coworkers, patients, and family members.
Demonstrate support for the mission, values and goals of the organization through behaviors that are consistent with Connecticut Children's standards.
Understand and follow Connecticut Children's policies and procedures.
Education and Experience
- High School Diploma or equivalent
- Completion of Connecticut Children's Cardiac Monitor Technician Training within 30 days of hire.
- Basic familiarity with computers.
- Experience navigating basic level web-based applications and Microsoft Office.
- Associates degree preferred
- One to two years clerical experience required; experience in a health care setting and experience transcribing medications is preferred.
Licenses and Certifications
- Successful completion of National Association of Health Unit Coordinators (NAHUC) certification
examination is preferred. - CPR/BLS for Healthcare Providers from the American Heart Association or the American Red Cross is preferred at time of hire,required within 1 month of hire, and must be maintained thereafter.
