Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Five9 is a leader in Cloud based Call Center solutions and one of the Bay Area's fastest growing companies. To complement our rapid growth, we are actively searching for an enthusiastic and results-driven MS SQL Server DBA to join our Technical Operations team.
Key Responsibilities:
- Support production databases in global data centers
- Support MSSQL database replication and clustering
- Monitor production databases, performance tuning and backup/recovery process
- Troubleshoot database issues; maintain database systems availability
- Develop database tools to automate existing database tasks
- Develop database monitoring scripts and automation
- Create/maintain database related documentation
- Follow change management process for all production changes
Requirements
- Minimum experience of 5 years as Microsoft SQL DBA supporting production environments.
- Working knowledge of Windows Server environments
- Knowledge of SQL Server Reporting Services
- Knowledge of Powershell and Python
- Experience with cloud services (GCP, AWS)
- Experience in SQL Server Replications
- Experience in managing Windows clusters and AlwaysOn
- Strong knowledge of MS SQL Server backup/restore recovery models
- Experience in SQL Server user management
- Experience in implementing operational automation
- Good written and verbal communication skills
- Documentation skills for processes and procedures
Desired Skills:
- MySQL, NoSQL experience
- Experience in database development
- GitOps / CI/CD processes
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.