Mortgage Qa Specialist

Position Summary:

The Mortgage QA Specialist is responsible for the oversight of compliance and quality control duties for residential and home equity lending activities. They establish collaborative partnerships across the organization to develop and communicate the banks compliance and risk management practices as it pertains to residential loans. Provide comprehensive and in-depth knowledge of residential loan programs, systems, documentation, and compliance to ensure a thorough understanding across all relevant areas. This is not a remote position. Candidates must be able to work on-site in Sioux Falls, SD.

In addition, our FIRST Values apply to all teammates without exception.

FIRST Values

• Family We support, trust, and respect each other, our customers, and our shareholders.
• Independence & Innovation We embrace change as vital to our success.
• Relationships We build relationships that are based on strong character, mutual loyalty, trust, and respect.
• Stewardship We take care of ourselves so we can take care of others.
• Teamwork We help each other grow and succeed.

Who we are:

The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 135 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area. The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations.

The First National Bank Way, which is a blend of our Mission Statement and FIRST Values, serves as the foundation of our culture. It is a gift that has been passed down to us and is the legacy that we will protect and preserve. Nothing is more important to us it is the cornerstone of our success.

Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values.

Our FIRST Values are not just words; they are truly felt by our employees, customers, shareholders, and communities. They tell us who we are as a business and guide our behaviors and decisions as we move forward and build successful relationships.

Although banking has evolved over the years, our mission and values have not and will not change.

What will you do:

Accountabilities

Quality Assurance

Provide quality assurance, maintenance, and support as necessary to meet departmental goals and objectives.

• Conduct pre-disclosure review of loan files to ensure loan documentation is supported by the loan file.
• Conduct post close file review to ensure loan documentation is appropriately imaged, indexed and archived.
• Provide audit and tracking of denied and withdrawn loan applications for residential secured loan applications.
• Provide submission of loan files to third party quality control loan review to meet Fannie Mae guidelines.
• Compile, review and communicate quality control review with appropriate department staff and management to address deficiencies in qc findings.
• Review and communicate internal bank compliance reports with department staff to identify procedural or training improvement opportunities.
• Review final title polices to ensure bank collateral is adequately covered.
• Monitor and track receipt of post close documentation for real estate loan files, communicate issues with appropriate staff to ensure proper loan file completion.
• Engage with appropriate internal team members or departments such as Operations, Compliance, IT and System Administrators to ensure corrective actions are identified and executed timely to mitigate risk and maximize efficiency.
• Mentor and collaborate with lenders and operations staff; act as a subject matter expert for compliance related questions and day to day issues.
• Assist with other department duties as needed to facilitate appropriate segregation of duties and backup.

HMDA

Provide oversight and review of LAR information for HMDA Data Submission.

• Review department data to ensure data integrity that meets bank requirements on a monthly basis.
• Identify and recommend opportunities for system and procedure improvement opportunities as needed. Implement changes with department staff based on review of work product.
• Assist and coordinate with HMDA related training for the mortgage department.

Qualifications

Secondary education in related field preferred. Five or more years of relevant work experience or a combination of education/experience that would enable incumbent to meet accountabilities and required competencies of the position.

Skills and Abilities

• Ability to work independently with little supervision. Self-motivated.
• Excellent verbal and written communication skills.
• Ability to conduct relationships in a manner that ensures cooperation and positive results.
• Demonstrate a high degree of concern for professional and innovative customer service.
• Ability to manage multiple competing priorities.
• Ability to adapt to the needs of the organization and teammates.

Whats in it for you?

• Health Insurance
• Dental & Vision Insurance
• Profit Sharing
• Paid Vacation & Holidays
• Company paid short and long term disability
• Tuition Reimbursement Program
• Employee Banking Perks
• Community Volunteer time
• And More!

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