Job Description
$40,000-$60,000
Responsibilities:- Assist with administrative duties such as making and screening calls, booking appointments, etc.
- Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the Loan Originator
- Serve as the primary contact and liaison between clients, branch manager, and assigned Loan Originator and conduct meetings to coordinate any follow-up items
- Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
- Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
- Preferably 2-3 years of administrative support in a professional office or mortgage environment
- Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
- Excellent customer service and communication skills and willing to go above and beyond for customers and team
- Preferred degree in banking or finance, and a high school diploma or equivalent is required
- Understand basic loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
The Mortgage Firm has been providing quality real estate financing for over 25 years. With a proven track record, we serve the lending needs of real estate professionals, builders, and individual homebuyers. Our qualified and licensed professionals offer expertise in every area of mortgage lending. Our positions are located in the Baton Rouge, LA branch.