Mortgage Compliance Officer (Remote Within Bank Footprint)

POSITION SUMMARY

As the Mortgage Compliance Officer, you will serve as the Compliance First Line of Defense within the Bank’s Mortgage division. In this role, you will oversee and complete review analysis, monitor and follow up of Mortgage related laws and regulations, and provide strategic guidance on initiatives impacted by new and or changing laws. The Mortgage Compliance Officer is responsible for conducting a preliminary review of all Compliance Audit and or Monitoring findings received from internal or external sources. You will collaborate with the Mortgage division to ensure timely identification, mitigation, resolution and reporting of remediation plans, remediation response and ensure successful remediation occurs. This role is highly visible in the Bank and requires a high level of professionalism and self-awareness. In this role, you are required to be extremely flexible to meet the overall demands of the department and ultimately the Bank.

JOB REQUIREMENTS

• High school diploma or equivalent required
• 10+ years’ experience in Compliance and related specifically to Mortgage Regulatory Compliance with Secondary Mortgage required
• Working knowledge of Federal and State regulations, particularly Mortgage Lending regulations required
• Full understanding of Compliance First Line of Defense roles required
• Experience managing a team a plus

COMPETENCIES

• Ability to present ideas, concepts, and technical strategies individually and in a group
• Possess strong analytical and writing capabilities
• Possess strong moral and legal integrity
• Demonstrated ability to work efficiently and independently, prioritize workflow, meet demanding deadlines, conduct/manage internal investigations and manage multi-faceted projects in a fast-moving environment
• Possess a sound knowledge of banking Compliance and Mortgage standards
• Ability to effectively work with various personalities
• Possess professional verbal and written communication skills
• Possess acute attention to detail
• Ability to handle confidential information
• Possess strong organizational skills
• Possess initiative and to be self-driven and results-oriented
• Possess a strong working knowledge of state, federal and investor compliance and regulatory requirements as it relates to Mortgage lending in a banking and secondary market environment
• Ability to interpret regulations, develop and train applicable compliant processes

DUTIES AND RESPONSIBILITIES

• Serve as the Compliance First Line of Defense within the Bank’s Mortgage division
• Plan and manage comprehensive Compliance Risk Management for the Bank’s Mortgage division
• Own, create, and manage all Compliance policies and procedures in alignment with the Bank’s Compliance Department
• Consult with the Second Line of Defense on changes to proposed new products, services and initiatives regarding Compliance Risks and mitigating controls
• Review and provide guidance to the Mortgage division on processes and workflows to ensure all Compliance standards and requirements are accurate and met
• Provide consultation and Compliance expertise to the Mortgage division regarding interpretation and application of consumer State and Federal Compliance regulations
• Stay consistent with Corporate Compliance objectives, monitor Consumer Complaint Reporting for trending items, ensure full, timely remediation occurs for the borrowers. Investigate root causes of complaints and ensure they are addressed
• Evaluate all current and new Compliance regulations, review company processes, identify areas of opportunity and assist with the development of Compliance training materials, as needed
• Ensure Compliance Exam, Audit and Monitor requests are communicated to the Mortgage division timely and reviewed as needed for submission
• Conduct a preliminary review of all Compliance Audit and or Monitoring findings received from internal or external sources. Collaborate with the Mortgage division to ensure timely identification, mitigation, resolution and reporting of remediation plans, remediation response and ensure successful remediation
• Assist with special projects or new product/process implementation and provide analysis and solutions on Compliance issues to the Mortgage staff
• Create, prepare and distribute reporting to various parties including, but not limited to, Mortgage Division Management, Executive Management, Corporate Compliance, external partners and audit teams (internal or external)
• Participate in and organize agendas for Compliance meetings for the Mortgage division and Regulatory department
• Ensure the Mortgage staff are trained in Mortgage Compliance, state and federal as well as secondary regulations
• Responsible for maintaining strong knowledge of all Secondary and business partner requirements as it relates to success of all products and delivery
• Collaborate with and assist the Regulatory department with HMDA reporting and accuracy
• Collaborate with and assist the Regulatory department with Fair Lending reporting, monitoring and maintaining full knowledge of regulation as it relates to Fair lending
• Identify, develop, and prioritize Mortgage Compliance-related business activities and oversee process design, technology enhancements, and change management
• Within the Three Lines of Defense model, effectively manage the Mortgage division Risk in the First Line of Defense role by overseeing and completing review analysis, monitoring and follow up of Mortgage related laws and regulations, providing strategic guidance on initiatives impacted by new and or changing laws
• Maintain compliance with regulations and bank policies and procedures, including the Bank Secrecy Act (BSA) and the Office of Foreign Assets Control (OFAC) requirements
• Actively support the ongoing development of a culturally diverse workforce
• Complete other duties as assigned as determined by management to be reasonable and beneficial

PHYSICAL REQUIREMENTS

This position largely operates in a professional office environment. While performing the duties of this job, the employee is regularly required to communicate effectively with management, auditors, regulators, and employees, both individually and in front of a group. Regular use of the telephone and email for communication is essential. Remaining in a stationary position for extended periods of time is common. Must be able to accurately gather and process verbal and written information and properly prepare or inspect documents. Good manual dexterity is needed for the frequent use of common, and mobile office equipment, such as computer terminals, calculators, copiers and telephones. Occasional out-of-town or overnight travel may be required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)