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We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.ESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary:
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
- Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere.
- Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage.
- Adhere to proper par stock procedures.
- Complete and oversee set-up and clearing of the bar area.
- Maintain consistent and appropriate accountability for all money at the bar.
- Responsible for cash bank; must ensure proper handling of any comps, room charges, credit cards, coupons, and other forms of payment as provided by the guest.
- Upsells and suggestively sells menu items, specials and beverages at all times.
- Performs prep tasks when not serving guests by helping to stock items or clean work areas.
- Enforces customer limit regulations in a firm and courteous manner.
- Performs other job-related duties as assigned.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
- High School Diploma or GED
- Two years of bartending experience in a high volume pool, dayclub, or nightclub environment preferred
- Previous modeling experience in a dayclub and/or nightclub environment preferred
- Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate
- Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
- Excellent organizational skills to function effectively under time constraints, with particular attention to detail
- Effective listening abilities with strong judgment skills and good public relations skills with a good personality, enjoying opportunities to work with and assist people
- Proper mental attitude to deal effectively with guests, management, vendors and employees while working under pressure and meeting deadlines
- Must be able to withstand extreme sun & heat, cold, and inclement weather for long periods of time throughout the day
- Working knowledge of a Point-of-Sale (POS) System preferred. Experience with Micros highly preferred
LANGUAGE SKILLS
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
Nevada Gaming License (Club Venue), Alcohol Awareness Card, and NV Health Card are required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. Employee could be exposed to an environment containing unrestricted second hand tobacco smoke.
STAY IN THE GAME. FOLLOW US.We've grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, and online gaming via theScore |BET.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
Employment Type: OTHER
