Mobile Pantry Coordinator

Mobile Pantry Coordinator

Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at The Food Bank of Central Louisiana is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission in the fight to end hunger. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.

Job Summary: The Mobile Pantry Specialist will provide oversight of The Food Bank of Central Louisiana’s (FBCENLA) Mobile Pantries in assigned service areas. In collaboration with FBCENLA’s Mobile Pantry community partners, the Coordinator will ensure that our Mobile Pantry program is able to distribute nutritious food while ensuring food safety and program compliance efficiently and effectively. The Mobile Pantry Coordinator will ensure the success of the mobile distribution to meet the immediate need for food equitably throughout our service area, positively impact long-term food security in our community, and foster a hunger relief culture within our community and our organization.

Supervisory Responsibilities: None

Expectations of the Employee

• Adheres to FBCENLA Policy and Procedures.
• Acts as a role model within and outside the Foodbank.
• Performs duties as workload necessitates.
• Timely and appropriate execution and implementation of plans and ideas.
• Maintains a positive and respectful attitude.
• Communicates regularly with supervisor about department issues.
• Demonstrates flexible and efficient time management and ability to prioritize workload.
• Consistently reports to work on time prepared to perform duties of position.
• Meets department productivity standards
• Adhere to FBCENLA expectations and values:
• Respect
• Integrity
• Stewardship and Accountability
• Service
• Collaboration
• Urgency
• Honesty, integrity, and commitment to fighting hunger in Central Louisiana.
• Ability to relate effectively with other staff, volunteers, agency representatives and the general public.
• Must have clear understanding of and ability to articulate the mission of FBCENLA.
• Ability to complete work in an accurate, effective, and timely manner.
• Ability to handle high volume of work in short periods.
• Ability to perform physical labor as necessary to assist in achieving FBCENLA’s Mission.

Duties/Responsibilities:

• Provide food bank management of Mobile Pantry distributions at assigned sites.
• Develop positive relationships with Community Sponsors, Food Bank team members, and volunteers to ensure collaboration and the successful operation of mobiles.
• Collaborate with Food Bank team members to share best practices, provide FBCENLA information, identify potential volunteers, problem solve, etc.
• Ensure compliance documents for each assigned mobile are accurate, current, and policies are being followed at each distribution.
• Manage and lead volunteers at Mobile Pantry distributions.
• Manage supplies for each mobile site in assigned service area.
• Collect and submit data as needed for the assigned distributions.
• Manage third party outreach at mobile distribution to ensure all FBCENLA policies are followed.
• Collaborate with Operations Manager on site specific delivery needs and arrival times.
• Identify and evaluate opportunities for additional food distributions.
• Attend department meetings as assigned.
• Work with Programs Manager to develop safe and effective distribution policies to meet the needs of the service area.
• Possess an openness and willingness to perform other duties as assigned.
• Support volunteer activities as necessary and assigned.
• Support efforts to maintain clean, safe, and orderly food bank.

Competencies

Communication

• Excellent written communication skills with the ability to write reports, business correspondence and procedure manuals; relate well to all levels of the organization.
• Ability to make effective group presentations and conduct productive meetings.
• Accurately provide and receive information in oral and written communications; consistently offer ideas, opinions, or information in an articulate, professional way.
• Ability to respond effectively to the most sensitive inquiries and complaints.

Personal Effectiveness

• Takes initiative to problem solve as needed.
• Shows up to work on time, and follows instructions, policies, and procedures.
• Ability to make the best use of available time and resources, balance quality of work with meeting deadlines.
• Shows interest in, anticipates, and responds timely to customer needs.
• Ability to work and communicate and build appropriate rapport with people of diverse backgrounds.
• Looks for better ways to perform routine aspects of job; asks for and uses feedback to improve performance.
• Strong organizational skills and ability to prioritize and be adaptive to changing needs.
• Ability to work both independently and as part of a team.
• Respects and maintains confidentiality; tells the truth and is honest in all dealings; avoids situations and actions considered inappropriate or which present a conflict of interest.
• Adheres to all workplace safety standards and practices.
• Manages own time, priorities, and resources to achieve goals.
• Maintains composure in stressful or adverse situations.

Computer Skills

• To perform this job successfully, the individual should have advanced knowledge of the following computer software programs.
• Microsoft Office Suite – specifically Word, Excel, and Outlook.
• Internet.
• The employee will be expected to learn and use other software programs effectively.

Qualifications

General

• Must live in the assigned service area.
• High School Diploma or GED
• 2- 3 years of experience with non-profit preferred.
• Valid Driver’s License with good driving record.
• Regular access to dependable transportation with insurance.
• Ability to successfully pass background check and drug screening.
• Ability to maintain a flexible schedule.
• Ability to travel 90%-95% through service area on a regular basis.
• Ability to work outdoors on a regular basis in different types of environments/weather.

Specific to Position

• Adequate verbal and written communication skills.
• Ability to stand and walk for a minimum of eight hours.
• Ability to work in different types of environments/weather.
• Ability to sit and drive for a minimum of eight hours.
• Ability to lift and carry 25-50 lbs.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates in the field in a community-based environment that fluctuates both indoor and outdoor, in all types of environments/weather. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. The noise level is moderate. In instances of a federal, state or locally declared emergency, The Food Bank of Central Louisiana is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties outside the scope of their usual responsibilities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk; use hands to finger, handle or feel; reach with hands and arms; talk; and hear. The employee is regularly required to lift and/or move 25-50 lbs. The employee must have the ability to work on a computer for several hours at a time, travel and drive daily, often getting in and out of a vehicle several times in a day. Will be required to bend and reach repeatedly when conducting site visits at partner agencies or handing out food at mobile pantries. Will be required to stand for the duration of a Mobile Pantry (2-4 hours) and bend and lift 25-50 pounds during Mobile Pantry distributions.

The Food Bank of Central Louisiana is an equal opportunity employer and does not discriminate against associates or applicants because of race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Application Question(s):

• Are you willing to travel 90-95% throughout Central Louisiana?

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 1 year (Preferred)

Ability to Commute:

• Alexandria, LA (Required)

Work Location: In person