Military Academy Relationship Advisor Senior

Why USAA?

Let’s do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

We are seeking a dedicated Military Academy Relationship Advisor that lives in or will be willing to relocate to within 25 miles of Colorado Springs, CO.

Relocation IS available for this position.

As a dedicated Military Academy Relationship Advisor, you will develop and operate programs at Military Academies that establish and sustain relationships between the company, strategic partners and Military Academy Leaders. Analyze and assesses business opportunities for Unites States Military Academies with over 4,500 prospects, a critical pre-commissioning officer market segment. Use subject matter expertise, serves as a project leader for assessing current programs or developing new programs. Apply knowledge of the business, USAA products, and needs of the military community to organize, support, conduct or participate in national-level events highlighting the value of USAA membership, products, and services.

What you'll do:

• Develops, implements and manages Military Affairs Service Academy programs that establish and deepen relationships between the company, internal USAA stakeholders, Service Academy Leaders and other military installation leaders in assigned area of responsibility.
• Influences strategic activities and executes local programs that directly lead to increased business opportunities and lead generation with the general military community while promoting and protecting the USAA brand, reputation and mission.
• Dialogues with members and prospective members for feedback regarding USAA products and services. Provides competitive intelligence regarding competitor activity in area of assignment.
• Leads and executes independent or joint events with multi-LOB teams, Service Academy staff, active-duty officers, cadets, midshipmen, enlisted personnel and veteran civilian employees.
• Coordinates events with USAA home office Military Affairs staff and other internal stakeholders.
• Acts as the single point of contact for Affinity engagement at the Service Academies and manages assigned Service Academy program expenses within annual budget to take advantage of local marketing and sponsorship activities.
• Serves as the liaison between senior leaders at Service Academy and USAA senior leaders and facilitates communication to resolve business issues; utilizes subject matter expertise to make recommendations on the most productive Service Academy engagement strategy.
• Guides Enterprise Marketing outlay for large USAA engagement opportunities on advertising channels, including digital and social.
• Advises the Financial Center Manager on an appropriate and functionally integrated Academy/Installation engagement strategy.
• Anticipates problem areas in critical relationship management with Service Academies and related Affinity groups, crafting solutions for effective resolution and minimizing negative impact on business operations.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree from a Military Academy
• 6 years of experience engaging the military community, to include leadership or management experience.
• Extensive knowledge of Cadets, Midshipmen, and Pre-commissioning, by serving in a capacity of direct support.
• Extensive knowledge of Active Duty, National Guard, and Reserve Forces programs and services, knowledge gained from direct support, serving in the capacity to include deployments, training, and sustainment.
• Extensive knowledge of military leadership structure and military installation functions
• Demonstrated understanding of tactical, operational, and strategic planning, program development and project tracking, with the ability to create and understand business metrics.
• Developed working knowledge of Microsoft Office products including Excel, Word and PowerPoint and other software to develop analyses, charts and supporting documentation.
• Meets and maintains all USAA safety driving requirements.
• Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends.

What sets you apart:

• USAFA Graduate
• Military assignment within the last two years serving in a senior military leadership position.
• Staff and leadership experience serving at a major military command or higher headquarters.
• Extensive knowledge of military leadership structure and military installation functions.
• Extensive knowledge of active duty, National Guard, military Reserve Forces programs and services.
• Ability to work weekends in support of active-duty, National Guard and Reserve Force activities as necessary.
• Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends.
• 10-years or more experience engaging the military community.
• Ability to lift up to 75 pounds, including lifting boxes, tent, and display in and out of a car.
• Ability to spend long hours, up to 10 hours a day, on feet either indoors or outdoors.
• Currently resides in Colorado Springs, CO or able to relocate to within 50 miles of this location.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $81,770 - $156,290.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.