Mike's Pizza Server, Little Caesars Arena

Delaware North Sportservice is hiring full-time and part-time Servers to join our team at Little Caesars Arena in Detroit, Michigan. As a Server, you will be the face of our restaurant and play a critical role in providing excellent service to our guests.

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.

• Greet guests, provides menus, clearly communicates restaurant specials, answers questions about menu items, collects food and beverage orders, serves items ordered, and attends to guests' needs throughout their visit.
• Accurately enter orders into the point-of-sale system so that kitchen staff can prepare food and bar staff can prepare drinks, as needed.
• Serve alcoholic beverages responsibly, requests identification, and adheres to all alcohol service policies and procedures.
• Prepare and deliver the check to guests at the table,  accept and process the payment.
• Collaborate with other restaurant servers and kitchen and bar staff.
• Perform opening, closing, cleaning, and side work duties, as assigned.
• Ensure all equipment and workspaces are clean, sanitized, organized, and working properly.

• Experience in cash handling and credit card processing is required.
• At least one year’s experience as a server in a high-volume environment is preferred.
• Previous experience with a point-of-sale system in a service or hospitality environment preferred.

• Constant standing, walking, bending, reaching, and repetitive motions.  
• Ability to maneuver between tables and around corners.
• Ability to lift, balance and move large food trays, weighing up to 35 pounds.
• Visual acuity and hearing sufficient to take orders and prepare checks.
• Ability to lift up to 35 pounds for set-up, service, and clean-up.
• Ability to stand or walk for the entire length of shift; may include walking up and down stairs.