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Form of workSalary : $56,189.00 - $100,942.00 Annually
Location : Anne Arundel County, MD
Job Type: Full-Time Permanent
Job Number: 06674RRR
Department: Aging
Opening Date: 01/24/2024
Closing Date: 2/12/2024 11:59 PM Eastern
Position Description
This posting will be used to fill a Full-Time, Permanent MICH Case Manager (Human Services Specialist) position within the Anne Arundel County Department of Aging and Disabilities.
This position is responsible for performing professional case management and advocacy work on behalf of older adults, individuals with disabilities, and their family members. Work involves extensive contact with the public, community organizations and agencies, and County and State personnel.
NATURE AND VARIETY OF WORK
Work could involve developing treatment care programs to address the physical, emotional and social needs of older adults and individuals with disabilities. The complexity of work involves knowing the various resources and agencies available to meet client needs and provide them with the counseling, crisis intervention and administrative assistance required to meet their particular needs. Work also includes serving as an advocate for and protecting the rights of residents.
The scope of work addresses the needs of a target population or an individual member. The success of a program has a direct impact on the quality of life of older adults and individuals with disabilities.
General guidance and moderate supervision is received from a program supervisor in performing tasks. Work is evaluated for compliance with operational policies and procedures and the results attained in administering each case. Work may require meeting with clients outside a normal office setting through home or site visits.
Examples of Duties and Knowledge, Skills and Abilities
(Note: The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.)
Assesses the needs and problems of older adults, individuals with disabilities, and their families through personal interviews in the home or other appropriate location.
Develops care plans that alleviate or minimize the impact of problem areas.
Locates and arranges for the timely delivery of appropriate health, social and community resources.
Provides counseling, crisis intervention, and acts as advocate for assigned clients and their families.
Helps client with completion of administrative applications, advocates on their behalf, and provides follow-up to ensure that services are rendered, and/or explores other options for resolution of problems.
Interprets social service and aging program policies and procedures to clients and other persons making inquiries.
Reviews client needs as required through in-home face-to-face interviews and adjusts service levels as needed.
Prepares comprehensive and accurate client records in accordance with pertinent regulations, submits statistical and other reports as needed.
Attends appropriate meetings on case management issues and in-service training as necessary to maintain professional standards and currency in resources pertinent to seniors.
Makes recommendations to improve programs, procedures, and effectiveness of service delivery to target population.
Observes confidentiality standards, maintains client files, collects and enters accurate statistical information on program activities using computerized systems.
Reports to the proper authorities instances of abuse, financial exploitation and life-threatening conditions existing in long term care facilities.
Establishes and maintains working relationships with long term care facilities, State agencies and law enforcement agencies to facilitate working effectively on problems of the population served.
KNOWLEDGE, SKILLS AND ABILITIES
Considerable knowledge and understanding of Federal and State laws regarding one of the following: regulations and standards pertaining to the various types of long term care facilities; Medicare; Medical Assistance and related insurance programs.
Considerable knowledge of the Older Americans Act, other laws, regulations and policies pertaining to specific senior programs.
Considerable knowledge of Human Services systems, programs and benefits for older adults.
Ability to express ideas clearly, both orally and in writing.
Skill in interviewing and counseling individuals and families.
Skill in analyzing and interpreting client information and making sound decisions.
Ability to maintain accurate client records and statistical reports.
Minimum Qualifications
Graduation from an accredited four-year college or university with a bachelor's degree in social work, nursing, psychology, or a related area; two years' experience in Human Services program areas; and a valid non-commercial Class C motor vehicle operator's license.
NOTE: Accredited University or College is the recognition from an accrediting agency that an institution maintains a certain level of educational standards. The U.S. Department of Education maintains a database of accrediting agencies it recognizes for schools within the United States.
For a University or College outside the United States, the applicant must provide documentation of accreditation and educational equivalency, which can be accomplished through a credential evaluation service. Applicants with a foreign degree must provide this documentation upon the close of the announcement.
Supplemental Qualifications
Preference will be given to those candidates licensed to practice social work in the State of Maryland and possess a Masters in Social Work (MSW).
Dental Insurance
Vision Insurance
Employee Life Insurance
Disability Income Insurance
Pension Plan
Deferred Compensation Section 457 Plan
Direct Deposit
Credit Union
Holidays
Annual Leave
Disability Leave
Personal Leave Day, 5 per calendar year
Leave Sharing
Employee Assistance Program
Flexible Spending Accounts
Voluntary Benefits
01
The supplemental questions are a very important first step in our screening process. Therefore, you are required to accurately and completely respond to each question by providing the information asked in each question. Your responses will be used to initially determine your qualifications and eligibility for this position. DO NOT INDICATE "SEE RESUME" OR CUT AND PASTE YOUR RESUME IN RESPONSE TO THE SUPPLEMENTAL QUESTIONS.This response and a lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position. THIS MEANS YOU MAY BE INELIGIBLE FOR FURTHER CONSIDERATION IN THIS RECRUITMENT PROCESS. Please check "yes" to show that you have read and understand this statement.
02
Do you possess a valid non-commercial Class C motor vehicle operator's license from the State of Maryland or an equivalent license from another State?
03
If you answered "Yes" to the previous question, please enter the State it was obtained in, the license number, and the class. If you answered "No" to the previous question, please enter "N/A."
04
Did you graduate from an accredited four (4) year college or university with a bachelors degree in social work, nursing, psychology or a related area?
05
If you answered "Yes" to the previous question, please enter the degree earned. If you answered "No" to the previous question, please enter "N/A."
06
Do you have two years' experience in Human Services program areas?
07
If you answered "Yes" to the previous question, please explain how you possess this experience to include position title, length of time in position and major duties. If you answered "No" to the previous question, please enter "N/A."
08
Are you licensed to practice social work in the State of Maryland and possess a Masters in Social Work (MSW)?
09
If you answered "Yes" to the previous question, please enter your License Number. If you answered "No" to the previous question, please enter "N/A."
10
Did a county employee refer you? If yes, indicate their name, department and badge/id number. If you weren't referred by an Employee indicate N/A.
Required Question
Location : Anne Arundel County, MD
Job Type: Full-Time Permanent
Job Number: 06674RRR
Department: Aging
Opening Date: 01/24/2024
Closing Date: 2/12/2024 11:59 PM Eastern
Position Description
This posting will be used to fill a Full-Time, Permanent MICH Case Manager (Human Services Specialist) position within the Anne Arundel County Department of Aging and Disabilities.
This position is responsible for performing professional case management and advocacy work on behalf of older adults, individuals with disabilities, and their family members. Work involves extensive contact with the public, community organizations and agencies, and County and State personnel.
NATURE AND VARIETY OF WORK
Work could involve developing treatment care programs to address the physical, emotional and social needs of older adults and individuals with disabilities. The complexity of work involves knowing the various resources and agencies available to meet client needs and provide them with the counseling, crisis intervention and administrative assistance required to meet their particular needs. Work also includes serving as an advocate for and protecting the rights of residents.
The scope of work addresses the needs of a target population or an individual member. The success of a program has a direct impact on the quality of life of older adults and individuals with disabilities.
General guidance and moderate supervision is received from a program supervisor in performing tasks. Work is evaluated for compliance with operational policies and procedures and the results attained in administering each case. Work may require meeting with clients outside a normal office setting through home or site visits.
Examples of Duties and Knowledge, Skills and Abilities
(Note: The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.)
Assesses the needs and problems of older adults, individuals with disabilities, and their families through personal interviews in the home or other appropriate location.
Develops care plans that alleviate or minimize the impact of problem areas.
Locates and arranges for the timely delivery of appropriate health, social and community resources.
Provides counseling, crisis intervention, and acts as advocate for assigned clients and their families.
Helps client with completion of administrative applications, advocates on their behalf, and provides follow-up to ensure that services are rendered, and/or explores other options for resolution of problems.
Interprets social service and aging program policies and procedures to clients and other persons making inquiries.
Reviews client needs as required through in-home face-to-face interviews and adjusts service levels as needed.
Prepares comprehensive and accurate client records in accordance with pertinent regulations, submits statistical and other reports as needed.
Attends appropriate meetings on case management issues and in-service training as necessary to maintain professional standards and currency in resources pertinent to seniors.
Makes recommendations to improve programs, procedures, and effectiveness of service delivery to target population.
Observes confidentiality standards, maintains client files, collects and enters accurate statistical information on program activities using computerized systems.
Reports to the proper authorities instances of abuse, financial exploitation and life-threatening conditions existing in long term care facilities.
Establishes and maintains working relationships with long term care facilities, State agencies and law enforcement agencies to facilitate working effectively on problems of the population served.
KNOWLEDGE, SKILLS AND ABILITIES
Considerable knowledge and understanding of Federal and State laws regarding one of the following: regulations and standards pertaining to the various types of long term care facilities; Medicare; Medical Assistance and related insurance programs.
Considerable knowledge of the Older Americans Act, other laws, regulations and policies pertaining to specific senior programs.
Considerable knowledge of Human Services systems, programs and benefits for older adults.
Ability to express ideas clearly, both orally and in writing.
Skill in interviewing and counseling individuals and families.
Skill in analyzing and interpreting client information and making sound decisions.
Ability to maintain accurate client records and statistical reports.
Minimum Qualifications
Graduation from an accredited four-year college or university with a bachelor's degree in social work, nursing, psychology, or a related area; two years' experience in Human Services program areas; and a valid non-commercial Class C motor vehicle operator's license.
NOTE: Accredited University or College is the recognition from an accrediting agency that an institution maintains a certain level of educational standards. The U.S. Department of Education maintains a database of accrediting agencies it recognizes for schools within the United States.
For a University or College outside the United States, the applicant must provide documentation of accreditation and educational equivalency, which can be accomplished through a credential evaluation service. Applicants with a foreign degree must provide this documentation upon the close of the announcement.
Supplemental Qualifications
Preference will be given to those candidates licensed to practice social work in the State of Maryland and possess a Masters in Social Work (MSW).
- Medical/Health Insurance Plans
- Open Access Aetna Select HMO-EPO
- Aetna Open Choice PPO
- Open Access Aetna Select HMO-EPO
- CIGNA Dental PPO (Buy-Up)
- CIGNA Dental PPO (CORE)
- CIGNA Dental HMO (DHMO)
- EyeMed
- Term insurance of up to 2 times salary ($100,000 maximum) for employees at no cost.
- Ability to purchase Supplemental & Dependent Life Insurance
- Normal retirement after 30 years of service or Age 60 and 10 years of service or election to enroll in the Employees Retirement Savings Plan.
- Twelve days provided per year, thirteen in general election year
- Less than 3 years - 13 days
- 3 to less than 15 years - 20 days
- 15 years or more - 26 days
- Accrual at a rate of 15 days a year
- Free, confidential counseling for employee and family members 4X per year per problem per family member; also counseling on legal and financial issues; assistance in locating childcare and elder care
- Dependent Care Reimbursement
- Health Care Reimbursement
- Provides you an opportunity to enroll in any or all of the benefits listed below with the convenience of payroll deduction
- Universal Life Insurance with Long Term Care Rider
- United Legal Benefits
01
The supplemental questions are a very important first step in our screening process. Therefore, you are required to accurately and completely respond to each question by providing the information asked in each question. Your responses will be used to initially determine your qualifications and eligibility for this position. DO NOT INDICATE "SEE RESUME" OR CUT AND PASTE YOUR RESUME IN RESPONSE TO THE SUPPLEMENTAL QUESTIONS.This response and a lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position. THIS MEANS YOU MAY BE INELIGIBLE FOR FURTHER CONSIDERATION IN THIS RECRUITMENT PROCESS. Please check "yes" to show that you have read and understand this statement.
- Yes
- No
02
Do you possess a valid non-commercial Class C motor vehicle operator's license from the State of Maryland or an equivalent license from another State?
- Yes
- No
03
If you answered "Yes" to the previous question, please enter the State it was obtained in, the license number, and the class. If you answered "No" to the previous question, please enter "N/A."
04
Did you graduate from an accredited four (4) year college or university with a bachelors degree in social work, nursing, psychology or a related area?
- Yes
- No
05
If you answered "Yes" to the previous question, please enter the degree earned. If you answered "No" to the previous question, please enter "N/A."
06
Do you have two years' experience in Human Services program areas?
- Yes
- No
07
If you answered "Yes" to the previous question, please explain how you possess this experience to include position title, length of time in position and major duties. If you answered "No" to the previous question, please enter "N/A."
08
Are you licensed to practice social work in the State of Maryland and possess a Masters in Social Work (MSW)?
- Yes
- No
09
If you answered "Yes" to the previous question, please enter your License Number. If you answered "No" to the previous question, please enter "N/A."
10
Did a county employee refer you? If yes, indicate their name, department and badge/id number. If you weren't referred by an Employee indicate N/A.
Required Question
