Merchandising Creative Lead

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.

EVERYONE SHOULD BE ABLE TO AFFORD NICE THINGS. Quality shouldn't be a luxury. We're proud of our mission to bring the world's highest quality goods to people at affordable prices.

QUALITY IS MORE THAN MATERIALS. True quality is a combination of premium materials and high production standards.

WE FOCUS ON THE ESSENTIALS. From the perfect crewneck sweater to hotel quality sheets, we're all about high quality essentials that bring enjoyment to daily life.

WE'RE INNOVATING TO MAKE UNREAL PRICES A REALITY. Our uniquely developed factory-direct model lets us offer exceptionally high quality goods for much lower prices than our competitors.

ALWAYS A BETTER DEAL. We believe in real price transparency, for both our customers and factory partners. This way, everyone gets a better deal.

FAIR FACTORIES. We are committed to working with factories that meet the global standards for workplace safety and wage fairness.

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You'll work with a team of world-class talent from Stanford GSB, Wish.com, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc. 

The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes.  The candidate is energized by solving complex business problems and consistently effective in making high-judgement decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent.  Moreover, the ideal candidate is energized by an environment where strategy, innovation and decision-making are intentionally distributed, where candor, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers.

The Merchandise Creative Lead will report to the Director of Merchandising. This is an exciting and challenging opportunity to learn about Merchandising and Creative at a rapidly growing retail startup! 

In this role, you'll be responsible for leading merchandise procurement, preparation, and flow of samples from pre-production to post-production. You will lead a team who will act as liaisons between the Merchandising and Creative teams. You will be an integral part of creating and implementing streamlined processes to help eliminate insufficient ways of working and improve overall organization. You'll also get first hand product experience in multiple categories (including Apparel, Accessories, Kids, Home, Jewelry, Beauty, etc).

The ideal candidate is a team leader, self-starter, highly organized, a problem-solver and a great communicator. They thrive in an fast-paced environment where candor, speed, and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers.

Key Responsibilities and Deliverables

• Support Merchants across all categories and lead a team of 2 Sample Coordinators to help the execution of product creation, photoshoots, and go-live process for ~2000 new products. This includes scheduling photoshoots, organizing samples, maintaining product detail pages
• Act as liaison with Marketing teams to accurately communicate editorial and email content
• Collaborating with Stylist to identify and communicate product intent
• Communicate with vendors regularly on sample tracking and delivery status for future and past due orders 
• Garner strong cross-functional relationships with the Warehouse team, partnering on office needs when applicable
• Create and implement tools and streamline processes to help eliminate inefficient ways of working and improve overall team effectiveness

Key Requirements

• Completed Bachelor's Degree preferred
• 3+ years of retail experience preferred
• Highly organized, detail-oriented with a focus on execution, problem solving, improving processes
• Continuous learner and highly curious; always open to considering new perspectives; comfortable balancing multiple priorities and pivoting with last minute changes
• Enjoys a fast-paced environment and has a high sense of urgency
• Performance driven and performance motivated - gets results and likes being in a culture that values performance
• Proficient with MS Office/ G Suite applications including Word, Excel and Powerpoint
• Experience working with UPS, FedEx and DHL carriers
• Location: San Francisco

Quince seeks to build high-performing teams of people from various experiences and backgrounds who can collectively push our company into new realms. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.