Mental Health Receptionist

At Mental Edge Counseling, LLC, we are dedicated to providing high-quality outpatient Mental Health services to individuals, families, children, adolescents, couples, and groups. Our established reputation as a caring and effective Mental Health office is built on our commitment to providing opportunities for growth and positive outcomes for both our team members and clients.

Job Responsibilities:

• Answering phones and addressing inquiries with professionalism and empathy.
• Scheduling appointments and managing calendars efficiently.
• Welcoming clients and checking them in for their appointments.
• Utilizing our Electronic Medical Record (EMR) system accurately and efficiently.
• Supporting therapists with scheduling and client-related tasks.
• Maintaining a welcoming and supportive atmosphere for clients and staff.
• Participating in ongoing professional development and training opportunities.
• Addressing client questions and concerns promptly and effectively.

Benefits:

• Full-time employees receive comprehensive benefits, including health, vision, and dental insurance.
• Generous paid time off (PTO), including vacation, sick leave, and additional PTO days for "Mental Health Days."
• Opportunities for continuous certifications and professional development.
• A supportive and team-oriented work environment focused on personal and professional growth.

At Mental Edge Counseling, LLC, we are passionate about making a positive impact on our community through our dedication to Mental Health care. If you are a motivated and compassionate professional seeking to join a dynamic team, we invite you to apply and become part of our mission.

We look forward to welcoming you to our team and working together to support the well-being of our clients and community.

• Education Requirements
• High School Diploma or GED Equivalent
• Available to work 10:45am-7:15pm (this shift is a requirement)
• Prior experience in medical reception preferred but not required.
• Strong communication and organizational skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Commitment to providing exceptional customer service and support.
• Willingness to learn and adapt to new systems and processes.