Address
Form of work
SalaryAbout Us: Choices In Wellness PLLC is a dedicated Mental Health group committed to providing high-quality, compassionate care to individuals seeking support for their mental well-being. Our team of professionals is passionate about making a positive impact on the lives of those we serve.
Job Overview: As a Mental Health Office Assistant, you will play a crucial role in the smooth operation of our Mental Health clinic. You will be responsible for providing administrative support to Mental Health professionals, facilitating communication with clients, and ensuring the efficient functioning of day-to-day office activities.
Responsibilities:
- Client Communication:
- Greet and assist clients both in person and over the phone.
- Schedule appointments and manage the appointment calendar.
- Respond to client email inquiries, providing information about services and procedures.
- Administrative Support:
- Assist Mental Health professionals with administrative tasks.
- Maintain accurate and organized client records in compliance with privacy regulations.
- Handle billing, invoicing, and insurance-related paperwork.
- Attend community health events to support and facilitate outreach
- Office Management:
- Manage office supplies, ensuring adequate stock levels.
- Coordinate and schedule meetings, workshops, or training sessions.
- Assist in maintaining a clean and welcoming office environment.
- Data Entry and Record Keeping:
- Enter client information into the electronic health records system.
- Update and maintain accurate databases for client demographics and insurance information.
- Generate reports as needed by Mental Health professionals and management.
- Confidentiality and Compliance:
- Uphold strict confidentiality in handling sensitive client information.
- Ensure compliance with HIPAA regulations and other applicable laws.
- Stay informed about changes in regulations and update office procedures accordingly.
- Communication Liaison:
- Serve as a liaison between clients, Mental Health professionals, and other staff members.
- Communicate effectively with external entities, such as insurance providers or referral sources.
Qualifications:
- Two Years of Administrative Experience Preferred
- High School Diploma or Equivalent
- Personable and People-Oriented
- Motivated with a Self Starter attitude
- Organized and Detail-Oriented
- Proficient in Front Desk Operations and Clerical Tasks Preferred
- Experience with Schedule Management and Calendar Coordination Preferred
Job Types: Full-time, Part-time
Pay: $20.00 per hour
Expected hours: 32 – 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: Hybrid remote in Raleigh, NC 27604
