Mental Health Biller

Living Well Psychotherapy is seeking a full-time Mental Health Biller to join our growing practice. Our ideal candidates are clinicians who are warm, empathic, open to working with a diverse population, and have a desire for continued personal and professional growth. We are located in Evanston but the position is largely remote.

Our integrative approach to psychotherapy is rooted in a wholistic model of human well-being that incorporates all facets of the person including mental, physical, and spiritual health. We practice EMDR, IFS, Somatic, mindfulness, and other body-based approaches to psychotherapy and are very client and customer service oriented. We offer a positive and supportive work environment that values work-life balance, career advancement, and holistic patient care.

Job Title: Medical Billing Manager - Mental Health Services

Company: Living Well Psychotherapy

Location: Remote, Evanston

About the Role: We are seeking a dedicated Mental Health Medical Billing Manager with a strong background in Mental Health services billing to support our practice. The ideal candidate will be responsible for managing all aspects of medical billing, from claims processing to payment posting and reporting.

Our Ideal Candidate:

· Exhibits strong interpersonal, professional, and administrative skills.

· Strong personal presence, communication skills, and problem-solving abilities

· A commitment to continued growth and deepening in leadership

· Enthusiastic and energetic

· Committed to personal and professional growth

Responsibilities:

· Process billing for Living Well Psychotherapy for both insurance companies and private pay.

· Efficiently manage denials, enter and process claims, and post payments.

· Provide admin and billing support to Mental Health clinicians.

· Assist in digital onboarding of new client intakes and verify insurance benefits.

· Accurately reconcile and analyze billing reports for trend identification.

· Manage multiple projects and maintain patient confidentiality.

· Regular reporting to leadership on the status of accounts and billing; flagging risks and issues

· Communicate with clients about keeping their CC up to date, charge copays and session charges daily, and track aging reports.

· Use Availity, or other portals to check up on ensure timely payment from insurance companies.

· Panel therapists with the insurance companies we work with.

· Work with therapists to make sure client paperwork is submitted prior to first appointment

· Do insurance benefit verification for clients.

· Support development of new policies and practices to support efficiency and high quality care for clients and staff

Skills:

· Strong customer service, leadership, and communication skills.

· Proficient in medical billing software and Microsoft Office Suite.

· Ability to expedite cash flow, maximize reimbursement, and manage billing department.

· Capable of working independently and as part of a team in a fast-paced environment.

· Self-directed, timely, and efficient management of workload.

Requirements:

· Bachelor’s Degree (Associate's degree minimum).

· 3+ years of healthcare billing experience, preferably in behavioral health.

· Familiarity with CMS 1500, electronic claims, payment posting, and working denials.

· Certified Professional Coder is a plus.

· Occasional travel to clinician offices for meetings.

Benefits:

· Health insurance, including dental and vision.

· Paid time off and flexible scheduling.

· 401(k) and 401(k) matching.

· Opportunities for professional growth and development.

Application Questions:

· Describe your experience in Mental Health Medical Billing

· Share an example of your previous work experience where you helped solve a problem or evolve a system

· What are your expectations of a work environment and your employer?

· How do you approach working in a team and describe your general work style?

· What are your career goals and aspirations?

· Describe your vision for working with Living Well Psychotherapy

How to Apply: Submit your resume and application, addressing the application questions and highlighting your relevant experience.

Job Type: Full-time

Pay: $24.18 - $28.67 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• Clinic
• Office
• Remote

Location:

• Chicago, IL (Required)

Work Location: Remote