Mental Health Administrative Assistant

Job responsibilities:

• Answer incoming calls and return phone calls for a psychiatrist, scheduling appointments, following up with patients and acting as a liaison between doctor and patients
• Handle email from patients to doctor and any email correspondence for doctor
• Scheduling patients, managing the weekly calendar, collecting intake documents, uploading to appropriate software, and making sure all forms are completed on time
• Billing patients after visits when appropriate
• Generate weekly excel spreadsheets of payments for insurance and clinic accounting
• Occasionally support Office Coordinator with clinic scheduling if necessary
• Understanding HIPAA guidelines and maintaining discretion for patient confidentiality

Ideal candidate skills:

• Excellent customer service and written communication skills
• Basic computer skills such as Word, Excel, and the willingness to learn internal software
• Ability and commitment to maintain discretion and patient confidentiality at all times
• Fluent in Spanish is a huge advantage

Additional details:

• Job is 100% remote
• Must have your own reliable computer and phone
• Must be flexible and enjoy working independently or as well as part of a small team
• Pay frequency is monthly (Is there an option to make this bi-weekly? This is unusual for part time roles and monthly can be hard for lower wage hourly employees with this few hours. I think it’s important to set expectations upfront if you plan to keep it monthly.)

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 15 – 25 per week

Healthcare setting:

• Private practice

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: Remote