Membership Coordinator

The Membership Coordinator is a representative of the Orange County Chamber of Commerce. They are responsible for the membership related functions of the Orange County Chamber of Commerce and its subsidiaries. The position provides support to staff, members and committees with responsibilities that are vital to the success of the organization.

Primary Responsibilities:

• Assist with prospecting and selling new Chamber memberships
• Assist with retention of existing members. Customer service/relationship building.
• Conduct membership related workshops, trainings etc.
• Responsibility for coordination and execution of ChamberGrow Program
• Annual member checkups as assigned
• Administrative processing of new member information.
• Promptly and effectively respond to prospects inquiring about membership and any member referrals
• Actively reach out to delinquent members who are 60-90 days past due
• Responsible for meeting with our Ambassadors Committee regularly
• Sale of other products, such as sponsorships and advertising
• Attend relevant Chamber functions and other functions and meetings specifically requested by the President/CEO for the purpose of networking and recruiting
• Work with other colleagues and organizations, continuously seeking new and improved approaches for enhancing the Chamber’s membership recruitment efforts and investment benefits
• Expected to provide quality customer service to members and future members
• Ability to update website blog and/or send communications helpful
• Participate as an active member of the Chamber staff, which is a positive and dynamic team dedicated to exceeding customer expectations
   

Qualifications:

• Associate’s Degree in Hospitality, Business or related major
• Must be self-motivated, results-oriented, possess excellent time management skills, and comfortable dealing with a broad spectrum of business industries and people
• Able to succeed with little supervision
• Excellent written and verbal communication, organizational and interpersonal skills
• Experience in not-for-profit corporations a plus but not required
• Proficiency in MS Office Suite, CRM Databases, Zoom. Experience in Atlas & Wordpress a plus but not required.
• Ability to be flexible and work as a team player.
• Valid Driver’s License
• 3 years’ experience in field and/or sales experience
• Knowledge of the Orange County community is a plus

Pay Range: $24/hr. to $26/hr.

Benefits: 401k, Aflac, Paid Vacation, Sick & Holidays and Quality of Life, Work Environment Inclusive of Summer Hours & more

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