Address
Form of workIt’s a great time to join AAA The Auto Club Group!
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
Job Type:
Full timeExempt/Non Exempt:
Hourly
Job Description:
Position Description
Primary Duties and Responsibilities (details of the basic job functions):
Provides a variety of services and support to members, customers and staff in assigned branch or department on a short-term basis. Responsibilities will vary based on the area and support needed, to include clerical and administrative duties, as assigned. Participates in a team environment to provide high-quality service and support to members and staff.
Supervisory Responsibilities (briefly describe, if applicable, or indicate None):
None
Required Qualifications (these are the minimum requirements to qualify)
Education (include minimum education and any licensing/certifications):
Experience:
- Customer service
- Performing basic clerical functions including filing, maintaining records, and completing routine correspondence, forms and letters.
- Operating a calculator and/or adding machine
- Using a PC for word processing, email and basic spreadsheet applications
- Performing basic math calculations
- Working with cash and completing monetary and sales transactions.
- Answering telephone and relaying messages
Knowledge and Skills:
- Ability to learn branch or department administrative procedures and functions
- Good verbal and written communication skills
- Analyzing, researching and routine problem-solving skills
- Ability to prioritize and complete multiple tasks concurrently
- Basic math ability including addition, subtraction, multiplication, division and percentages
- Organizational skills
- Attention to detail
- Ability to rotate within departments and among various functions to provide support and for training purposes.
Preferred Qualifications
- Customer service in a fast-paced, sales-oriented environment
- Ability to walk or stand for most of the work day in some locations
- Lifting requirement in some locations
Work Environment
- Works in a temperature-controlled office environment
- May bend and/or stoop to perform filing functions
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit
www.aaa.com
Important Note:
ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
