Company

AaaSee more

addressAddressDublin, CA
type Form of workFull-time
salary Salary$50,343 - $75,515 a year
CategoryRetail

Job description

Member Experience Associate (Tuesday - Saturday Work Schedule)

JOB DESCRIPTION

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Why Work For Us?

  • Great Pay - with the opportunity for increases when performance skill blocks are achieved
  • 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
  • Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
  • Benefits – Medical, Dental, Vision, wellness program and more!
  • Paid Holidays
  • Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
  • Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
  • Free AAA Classic Membership
  • AAA Product Discounts
  • Tuition Reimbursement Program
Competitive hourly base + commissions

Summary
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

The Member Experience Associate acts in a service and sales capacity, responsible for providing caring, outstanding Member service with heart while actively promoting cross sales referrals, sales and branch promotions.

This is a full-time, 5 day a week onsite position in Dublin, CA. This Team Member will work a Tuesday - Saturday schedule. This Team Member will focus on DMV services as well as AAA Smart Home sales.

.Essential Functions

  • Performs routine sales, service and operational functions for AAA Members including; DMV, cashiering, auto travel, notary and insurance sales support, with expectations for maintaining required standards, policies and procedures.

  • Understands and actively promotes products and services to achieve individual goals in support of meeting organization goals and objectives.

  • Overcomes obstacles that create barriers to Team Member or branch efforts and identifies process improvement opportunities and proposes solutions.

  • Acts as an agent for change while promoting AAA’s guiding principles and core values.

Knowledge/Skills/Abilities

  • Demonstrates sales and service skills. Able to effectively interact, face-to-face, with new, prospective and existing Members.

  • Accuracy and comfort handling money, making change, balancing cash drawer.

  • Good computer skills, proficient in both reading and basic arithmetic.

  • Good written and verbal communication skills in person and over the phone.

  • Ability to multitask in response to requests, requirements and Member/Team Member expectations. Ability to accept feedback and correct course as necessary.

Education & Experience / Licenses & Certification

  • High school diploma or GED required

  • 1-2 years of work experience with a preference for sales or customer service focused positions including work in sales, insurance, retail, service industry, call centers, or fast paced office environments.

  • Experience working with sales and service standards and goals (preferred).

  • Current & valid Driver's License with clean history may be required

  • Bonding and fingerprinting may be required

  • P&C Licensing may also be required

Work Environment/Physical Requirements

  • Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation may be required for extended periods of time.

  • May travel by car, plane or other form of transportation to attend business meetings or conferences.

  • May be required to work in one or more locations in a defined service area. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.

#MEA

#MEL

We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $50,343.00- Mid: $62,929.00- Max: $75,515.00

This role is subject to an incentive plan that includes commissions and/or piece rate bonuses. We expect most employees to earn between $270 - $3,500 annually in incentives, contingent on performance.

Benefits

Wellness program, Health insurance, Dental insurance, Tuition reimbursement, Paid time off, Vision insurance, 401(k) matching
Refer code: 8303430. Aaa - The previous day - 2024-02-22 12:32

Aaa

Dublin, CA
Jobs feed

Skylinks Banquet Server

American Golf

Long Beach, CA

$31K - $37.6K a year

Banquet Houseaide

Remington Costa Mesa Employers

Costa Mesa, CA

$16 an hour

Banquet and Event Staff

Museum Of Latin American Art

Long Beach, CA

$17 an hour

Catering Server - Anaheim Convention Center

Aramark

Anaheim, CA

$16 an hour

Banquet Captain

Remington Costa Mesa Employers

Costa Mesa, CA

$16.50 an hour

Banquet Captain

Hilton Orange County/Costa Mesa

Costa Mesa, CA

$16.50 an hour

Server, Banquets

Montage International

Newport Beach, CA

$31K - $36.3K a year

Banquet Server and Set Up - Coyote Hills

American Golf

Fullerton, CA

$31K - $39.3K a year

Banquet Server - Recreation Park 18

American Golf

Long Beach, CA

$31K - $37.6K a year

Banquet Server

Tustin Ranch Golf Club

Tustin, CA

$19.50 an hour

Share jobs with friends

Related jobs

Member Experience Associate (Tuesday - Saturday Work Schedule)

Member Experience Associate - P&C License Preferred

Aaa Northern California, Nevada & Utah

Up to $26.95 per hour

Sacramento, CA

2 weeks ago - seen

Bakeshop Associate/Crew Member

Butter Pecan Bakeshop

$18.67 an hour

Emeryville, CA

3 weeks ago - seen

Account Associate - State Farm Agent Team Member

Katie Chase - State Farm Agent

Sonoma, CA

2 months ago - seen

Party City Team Member (Sales Associate)

Party City Holdings Inc.

Bakersfield, CA

2 months ago - seen

Member Engagement Associate

Santa Monica Family Ymca

Santa Monica, CA

2 months ago - seen

Entry Level -Associate Member Relationship Specialist (Part-Time Teller 1- Rialto)

Arrowhead Central Credit Union

$19.11 - $28.67 an hour

Rialto, CA

2 months ago - seen

Shipping Team Member/ Retail Sales Associate

Japanla

From $17.50 an hour

Los Angeles, CA

2 months ago - seen

Member Experience Associate (Bilingual Vietnamese)

Alignment Health

Lake Forest, CA

2 months ago - seen

Entry Level -Associate Member Relationship Specialist (Part-Time Teller 1- Redlands

Arrowhead Credit Union

Redlands, CA

2 months ago - seen

Team Member/Sales Associate

Purpose-Built Trade Co.

$15.50 - $17.00 an hour

Pleasant Hill, CA

2 months ago - seen

Sales Associate

Member Relations

Escondido, CA

2 months ago - seen

Member Experience Associate

Aaa Northern California, Nevada & Utah

Lakeport, CA

3 months ago - seen

Party City Team Member (Sales Associate)

Party City Corporation

$16.00 - $16.75 an hour

Long Beach, CA

3 months ago - seen

Starbucks Team Member/ Store Associate

Safeway Inc./Albertson's Inc

From $21 an hour

South Lake Tahoe, CA

3 months ago - seen

Member Experience Associate

Aaa

$65,971 - $543,981 a year

Lakeport, CA

3 months ago - seen

Bilingual Spanish Member Experience Associate

Aaa

$46,316 - $69,473 a year

Watsonville, CA

3 months ago - seen