Member Connections Representative

Seeking Member Connections Representatives to join our team!

Description:

Assist the health plan in locating members and to help them in reapplying for Medicaid. Complete Health Risk Assessment and explain benefits of My Health Pays. Address social determinants of health and engage into Care Management.

Educate members on health care benefits through home visits and telephonic outreach

Assist members with activities related to accessing care

Document information and activities in applicable systems

Schedule and complete home visits for noncompliance, benefits information, ED and readmission diversion and other high risk issues

Conduct targeted phone calls for compliance, HEDIS initiatives and health risk assessments

Follow-up with appropriate parties on status of high risk member referrals

Assist in finding and connecting members to community social services and agencies

Ability to travel throughout designated region

Additional Skills & Qualifications:

Any combine experience below and/or Bachelor's degree in disciplines including social science, psychology, sociology, social work, or related field

Customer Service

Healthcare - outreach/outbound

Preference to individuals whom are bilingual, but not required

Social services

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.