- Position Summary
- Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Education: High school graduate or GED preferred.
- License/Certifications: N/A
- Experience: Previous medical office experience.
- Knowledge and skills in using office equipment.
- Knowledge of customer service concepts and techniques.
- Excellent organizational skills with the ability to accomplish multiple tasks.
- Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone.
- Strong computer skills.
- Ability to read, understand and follow oral and written instructions.
- Ability to maintain confidentiality.
- Ability to work independently and as a team member with minimal direct supervision.
- Ability to maintain a professional manner even under stressful situations.