Job Description
Must-haves:
- 2 years of experience working with Medical Records
- Must be familiar with medical documentation as to determine the appropriate information to be sent.
- Experience with prior release of Medical Records and ability to read subpoenas and work with attorneys to understand legality around release.
- Excellent interpersonal skills
- Ability to maintain confidentiality of all medical, financial, and legal information.
Plusses:
- Oncology experience
Day-to-Day:
appropriately and accurately pulls records for patient care, quality review, and audits in a timely manner.
Observe confidentiality and safeguards all patient related information.
Responsible for coordinating the release of medical information to insurance companies, lawyers, state, and federal agencies.
Promptly responds to phone calls/faxes from insurance companies, attorneys and auditors, requesting Medical Records.
Determine records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
Ensure that all requests for records are stamped with date received and logged in the correspondence log book
Ensure the proper forms have been signed for the release of information, prior to sending any documentation.
Submit Medical Records via fax, mail or online portals.
Notify management of any audits; such as but not limited to RAC/UPIC.
Adhere to all documentation requirements, policies, and standards in addition to all HIPAA guidelines and policies.
Maintain regulatory requirements, including all state, federal and local regulations.
Comply with all organizational policies and standards regarding ethical business practices
Cross trained to provide department coverage in payment posting/follow up as needed.