Medical Records Coordinator, Call Center, (Novato), Full Time, Days

About MARINHEALTH a UCSF Affiliate:

MarinHealth Medical Network is a medical foundation representing the physicians, their care teams and office staff, who previously operated under Prima Medical Foundation or the Marin Healthcare District. With a network of clinics across many different medical specialties throughout Marin and Southern Sonoma County, MarinHealth Medical Network functions as an extended family of healthcare advocates who take pride in knowing that we aren't just making a living; we're making a positive impact on the health of our patients and their families. Come and join us in touching and transforming lives every day!

External hires are subject to a background check and pre-employment medical screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with federal, state and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classifications protected by federal, state & local laws.

General Summary:

The Medical Records Coordinator is responsible for assembling patient information into patients’ Medical Records accurately and completely. Responsible for chart migration and administrative support.

Essential Functions and Responsibilities:

• Scan records into the chart

• Filing into the EMR system.

• Prioritizing daily tasks, and responding in a timely fashion to urgent requests.

• Completes tasks correctly and accurately with attention to detail.

• Confidentially maintains information.

• All other duties as assigned.

Qualifications:

Education:

• High school diploma or General Educational Development (GED) certificate required.

Experience:

• 1-2 years of Healthcare Administration experience

Knowledge:

• Knowledge of Medical Terminology
• Experience with EPIC/APEX
• Must have good interpersonal skills
• Must be able to communicate clearly and positively, written, verbal, and via multi-lined telephone system
• Ability to read, understand, and follow oral and written instruction
• Possess excellent typing/keyboarding skills; knowledge of computer systems and applications.

Behavioral Standards:

We have adopted the following standards of behavior in addition to the job responsibilities listed above so we can create and maintain an optimal workplace environment. Your application for this position assumes you agree with and can maintain the following workplace values:

• Exceptional customer service
• Professionalism on the phone, in person, and with each other
• Respectful communication with patients, vendors, volunteers, and co-workers
• Effective teamwork
• Ability to maintain a safe work environment
• A positive attitude
• A good sense of humor and fun in the workplace
• Support of each other the patients and the practice

MarinHealth remains committed to the health and safety of our employees, patients, and the entire community. As such, MarinHealth requires employees to receive all required immunizations, including, MMR, flu (seasonal availability), and COVID-19 vaccine + booster, as a condition of employment and annually thereafter, as required. Any exemptions from these requirements may be granted for limited and specific situations.