Position Details:
Position Title: Medical receptionist/billing assistance
Employment Type: Full-time
Work Hours: 40 hours per week
Location: 6470 US 1 Rockledge, FL 32955
Job Responsibilities:
Front Desk Reception/Billing assistance- Island Dermatology & Wellness, your key responsibilities will
include but are not limited to:
Providing compassionate patient care and always maintaining patient confidentiality.- Handling customer inquiries and concerns promptly and effectively.
- Able to demonstrate patience and understanding when explaining intake paperwork and payment procedures to new patients, taking extra time to clarify unclear information.
- Communication skills to converse clearly over the telephone and in person.
- Organization and time management to manage a variety of tasks effectively, including allowing them to check in new patients while answering phone calls or arranging company records.
- Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers.
- Technological skills, such as using word processing and spreadsheet programs to track data.
- Interpersonal skills to interact positively with patients who may be upset or stressed.
- Organizing and scheduling appointments, meetings, and events.
- Handling correspondence, emails, and phone calls efficiently and professionally.
- Ensuring compliance with company policies, regulations, and legal requirements.
- Verify medical health care insurances and eligibility
- Take copayments as indicated
- Collect all self-payments
- Able to assist with insurance billing claims, and work denials as indicated.
Compensation and Benefits:
- Starting Hourly:
- 90 day probationary period with a review
- Paid Time Off (PTO): 14 days of PTO per year, including sick leave and vacation, time as per our company policy. May use up to 3 days for the first 90 days, and able to have access to the full 2 weeks after 90 day of employment.
- Holidays: You will be eligible for all paid public holidays observed by our organization. Which are: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Friday after Thanksgiving, Christmas Eve, and Christmas
- Health Insurance: Eligible to enroll in our company’s health insurance plan once it is offered. Or bonus provided to cover insurance at one year.
- 90 day review upon hiring
Conditions of Employment: This job offer is contingent upon the successful completion of the following:
- Background check
- Drug screening (if applicable)
- Verification of credentials and references
Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.
About Island Dermatology & Wellness: Island Dermatology & Wellness is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.
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