Medical Office Receptionist

Job Details
Job Location
Jefferson Office - Jefferson, WI
Description
Mission Statement - Providing comfort, care and meaning at the end of life.
Purpose of the Position: The Rainbow Hospice Care Receptionist is primarily responsible for serving as a first impression to persons entering the organization, answering and directing incoming phone calls, and assisting with various office tasks as requested.
Location & Hours: This position is an in-office position and does not have the option to do work at home. Office location is at the Jefferson office. Required hours for the position are 8 am - 4:30 pm, 32-40 hours a week.
Primary & Essential Duties:

• Answer incoming phone calls on a multi-line phone system in a Medical Office.
• Deal with inquiries from the public, patients, and families.
• Screen and direct incoming calls appropriately to the home care, inpatient and administration staff.
• Take and relay messages as necessary.
• Greet individuals and other persons entering the organization.
• Ensures knowledge of staff in and out of the building and days off.
• Maintains donor database and processes incoming donations.
• General administrative and clerical support to leaders and other staff.
• Prepares letters and documents.
• Receives, sorts and delivers mail.
• Maintains the tidiness of the reception area.
• Assist with fundraising events.
• Prepares and processes bulk mailings.
• Copy machine upkeep and maintenance.
• Other duties as assigned.

Qualifications:

• Strong knowledge of Microsoft Office - Word, Excel, Publisher, and Outlook.
• The ability to have and maintain positive interpersonal relationships.
• The ability to show motivation and initiative.
• Strong verbal and written communication skills, and the ability to always be tactful and courteous with others.
• Strong attention to detail.
• The ability to be self-directed and work with minimal supervision.
• The ability to be flexible and adapt to an always changing environment.

Rainbow Hospice Care offers an excellent benefits package!
Rainbow Hospice Care is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.