Medical Office Coordinator

As one of Connecticut’s Top Ranked Healthcare/Hospital organizations, we are seeking an experienced Medical Office Coordinator to join our growing team! Opportunity to make a positive impact on patients’ lives, collaborate with a dedicated healthcare team, providing high quality customer service, with plenty of room for growth, while being supported by a friendly, professional staff!

• Position: Medical Office Coordinator
• Departments/Specialties: Internal Medicine
• Location: Greenwich, CT (Medical Center - Outpatient setting)
• Hourly Rate: $25.00 - $35.00 (per hour)
• Shift/Schedule: Monday – Friday / 7:30/8 am – 4/4:30 pm

JOB SUMMARY: The Office Coordinator will provide support to the Practice Manager, assist in the day-to-day operations of the practice, and will assist the Practice Manager in adherence of all policies, regulations, goals, and initiatives.

QUALIFICATIONS/REQUIREMENTS:

• High School diploma is required, Associates Degree preferred with a minimum of 3 years of Medical Office experience.
• Must exhibit a high degree of responsibility in confidential matters.
• Knowledge of office record keeping and workflow processing is required.
• Ability to work independently and balance multiple priorities is required.
• Effective communication skills, both verbal and written English proficiency required
• Excellent organization, problem solving, and listening skills are required. Knowledge of medical terminology is preferred.
• Strong interpersonal skills are required. Broad based experience successfully working with physicians and individuals.
• Proficient in Microsoft Word, Excel, Outlook and EMR.

MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES:

• Assist the Practice Manager in managing the daily operations of the practice locations.
• Prepares various documents and handles confidential matters in accordance with rules, policies and procedures.
• Promptly and professionally answers telephone calls and inquires. Routes and/or resolves call appropriately.
• Ensures the office space, supplies and equipment are provided and maintained appropriately for medical staff and patient care.
• Manages the processing of accounts payable in accordance with our policies and procedures.
• Assists in the investigation of Accounts Receivable accounts and interactions with our billing company. Reconciles monthly third party vendor billing with appointment schedules for accuracy. Identifies discrepancies and facilitates the correction.
• Assist in resolving third party vendor, physician and patient billing related matters.
• Ensures mail is opened and processed, and offices are opened and closed according to procedures. Provides support to the front desk clerks, file clerks, schedulers and referrals as needed. This position is the primary back up for administrative and clerical staff.
• Runs errands as necessary at the request of the Practice Manager and/or Medical Site Directors. Oversees and is responsible for maintaining and cataloguing records in storage.
• Supports and upholds established policies, procedures, objectives, quality improvements and safety.
• Complies with departmental organizational policies and procedures and adheres to external agency requirements.