Medical Language Specialist (Transcriptionist)

Schedule

Part-time: 40hrs/biweekly

Hours: Flexible schedule but must work every 3rd Thursday and Friday from 9pm - 1am.

General Summary

Participates in editing, quality review, workflow monitoring and issue resolution for dictated medical and imaging reports for all WellSpan Health entities.

Duties and Responsibilities
Essential Functions:

• Responsible to ensure accurate and timely transcription/editing of medical and imaging reports for all WellSpan Health entities.
• Plans and prioritizes workload at the beginning and throughout scheduled shift, editing physician/APC/radiologist dictated medical/imaging reports, maintaining or exceeding established report turnaround times.
• Proofreads all edited medical/imaging documents to ensure accurate spelling, punctuation and grammar; uses Spell Check. Maintains proper headings and signatures. Uses only WellSpan-approved abbreviations.
• Maintains a minimum of 98% accuracy on all edited medical/imaging documents.
• Meets all requirements regarding productivity standards.
• Reviews and edits physician/Advanced Practice Clinician (APC) dictated medical reports as necessary (i.e. work type number, physician ID number, medical record number, contact serial number, business entity).
• Frequently monitors Transcription system work queue to correct reports that have pended due to errors, blanks, carbon copies, and missing information for documents edited by outsourced transcription company.
• Sends STAT requests from a physician/APC and/or another department to outsourced transcription company upon request.
• Edits dictated imaging reports identified on the work list in the Imaging Transcription system. Proofreads reports and sends them to the Radiologist for review and signature.
• Addends dictated imaging reports in the Imaging Transcription system when needed to comply with billing requirements.
• Communicates with Lead Radiology Technician if there are questions regarding the scheduling of an imaging study.
• Reports any Dictation/Transcription system issues to the Transcription Application Support Specialist.
• Responds promptly to telephone and email requests utilizing proper telephone and email etiquette.
• Complete the Daily Updates Email to all Medical Language Specialists regarding status of medical/imaging reports.
• Maintains departmental policies and procedures. Makes recommendations for procedures as needed, using LEAN principles.

Common Expectations:

• Maintains established policies and procedures, objectives, quality assessment and safety standards.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
• Demonstrates knowledge of various departmental jobs; maintains ability to assist in other positions as required.

Required for All Jobs:

• Performs other related duties as identified.
• WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
• WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Physical Demands:

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Frequently
• Reaching - Rarely
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Occasionally
• Eye/Hand/Foot Coordination - Occasionally

Qualifications
Minimum Education:

• Associates Degree Required

Work Experience:

• 3 years Medical transcriptionist/editing experience. Required and
• 1 year Transcription/editing quality assurance experience. Required

Courses and Training:

• Certified Medical Transcriptionist (CMT). Upon Hire Preferred

Knowledge, Skills, and Abilities:

• Knowledge of anatomy, physiology and medical terminology.
• Knowledge of various computer applications and software, including Microsoft Office, eScription and PowerScribe.