Medical Equipment Field Technician

Shift/Schedule

• 36 to 40 hours weekly (10 to 12 hour days)
• Shifts are scheduled in advance as often as possible across the Depot Team, and will include weekends (will include opportunities to provide coverage beyond normally scheduled hours as available)
• Shift hours can start as early as 7am and generally end between 7pm and 9pm on weekdays, and start as early as 7am and end between 5pm to 7pm on weekends and holidays, (subject to changes as required by the hospital customer)

Location: 262 State St. Front Building A, North Haven, CT 06473

Pay rate: $20.00 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 04/19/2024 *if interested in opportunity, please submit application as soon as possible.

Medical Equipment Field Technician, Depot (Operations), FTETechnological innovations are pushing the boundaries of home-based healthcare. A new business within Cardinal Health, VelocareTM, is playing a leading role in this evolution by building critical infrastructure for the safe and effective delivery of hospital-at-home programs. Be part of an extraordinary startup team within a Fortune 20 healthcare company that is reshaping the way high-acuity care is delivered across the country.

What Depot Operations contributes to VelocareTM
Velocare relies on small-format facilities to operate our distributed supply chain solution and this role is responsible for performing and controlling a combination of manual and automated actions necessary for receiving, storage, and delivery of products to the customer location. Other functions performed include receiving, picking, packing, transporting (with fleet vehicle), deliveries and inventory management tasks, etc. Join a team that is fast-paced, people-oriented, values integrity and is growing nationally.

Responsibilities

• Deliver Medical Equipment using company transit van (non-CDL) to hospital customer locations (primarily the home of the hospital patient), and notify delivery status
• Show empathy and compassion for customers/patients in every situation
• Load and unload packages and products from vehicles to the home
• Perform minor technical installation and de-installation in the home, and will troubleshoot technology in the home as the customer requires
• Maintain vehicles in proper working condition, proper cleanliness, minor maintenance tasks, and may perform minor roadside repairs
• Utilize handheld tablets for navigation and reporting status changes and inventory updates
• Will hold self and associates accountable for conducting work in a safe manner, and assist in ensuring that depot personnel have safe, efficient equipment and vehicles to perform delivery functions and provide support for a culture that strives toward continuous improvement in operations and in Environmental, Health and Safety
• Ensure quality service is provided to the customers and ensure prompt follow-through on customer correspondence, complaints and inquiries related to shipment of medical products and stock-on-hand
• Conduct equipment cleaning procedures at the Depot as volume demands require on various durable Medical Equipment
• Support and contribute in the development and implementation of innovative modifications to processes in order to improve the quality of service to our customers
• Will satisfactorily complete training and be responsible for Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State and local authorities
• Will satisfactorily comply with vaccinations and background checks as required by the hospital customer

Qualifications

• High school diploma, GED or equivalent, or equivalent work experience, preferred
• Must hold a valid driver's license and have a good driving record
• Prior delivery driving experience a plus
• Ability to lift containers weighing up to 75 pounds
• Comfortable driving in all weather conditions during day or night hours
• Ability to sit, stand, be mobile and operate a vehicle for extended periods of time
• Strong customer service and communication skills
• Flexibility to work various shifts or overtime as needed
• Ability to use computers and tablets, and conduct minor technology installation and troubleshooting
• Healthcare experience beneficial
• Subject to customer requirements, vaccinations, including Covid-19, Influenza, MMR and Hepatitis B, or a legitimate accommodation, will be required

What is expected of you and others at this level

• Applies acquired knowledge and skills to complete standard tasks
• Readily learns and applies new information and methods to work in assigned area
• Maintains appropriate licenses, training, vaccinations, and certifications
• Works on routine assignments that require some problem resolution
• Works within clearly defined standard operating procedures and/or scientific methods
• Adheres to all quality guidelines
• Works under moderate degree of supervision
• Work typically involves regular review of output by work lead or supervisor
• Refers complex unusual problems to supervisor
• Assumes the best in teammates and is a team player in the depot environment

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Trucking driver type:

• Company driver

Trucking route:

• Local

Application Question(s):

• Do you have availability work weekends when required?

License/Certification:

• Driver's License (Preferred)

Work Location: On the road