Medical Customer Service Representative

Patriot Homecare is a rapidly growing, quality focused, family owned and operated local home health network looking for a Medical Customer Service Representative to join our team! Are you tired of working the same corporate job where you are not appreciated? Contact us and learn about what it is to be a valued member of our Patriot Family!

As a Medical Customer Service Representative, you will play a part in enhancing the client experience for our company by managing client relations.

Business Hours: Monday - Friday, 8:00 AM to 4:30 PM
Location: 986 Tibbetts Wick Rd, Girard, OH 44420

Our full-time employees enjoy: Competitive Pay, Medical/Dental/Vision Insurance, Paid Time Off, and more!

As a Medical Customer Service Representative, you will:

• Communicate with clients and caregivers.
• On-board clients and caregivers.
• Take the lead on handling and tracking client/caregiver issues.
• Be able to problem solve and effectively communicate with clients.
• Interview and match caregivers.
• Take the lead on credentialing caregivers.
• All other duties assigned.

Qualifications:

• High School Diploma or GED equivalent
• Experience in a Home Healthcare setting, preferred.
• Must be literate and able to maintain simple records, in English.
• Must have a criminal background check.

Job Conditions:

• This is a desk position that involves sitting, standing, stooping, and walking as well as an inordinate amount of telephone communication.
• This position requires minimal lifting.
• One must be able to adequately hear on the telephone, with no more than an amplifier and be able to communicate both verbally and in writing, in English.
• You must be extremely organized and detail oriented.
• Excellent communication skills.
• Tech savvy.

We cannot wait for you to join our team!
Patriot Homecare is an Equal Opportunity Employer.