Medical – Call Center/ Customer Service Rep

Position: Medical – Call Center/ Customer Service Rep **

Location: Irving, TX

Duration: 6 months+ temp-to-hire!!!

Pay rate: $17/ hr

Note:

•* *The candidate should live within a reasonable driving distance of the location listed on the request. DFW area.

•* *This role is Onsite only.

•* *Work schedule: Monday-Friday 8-5

•* *Training - 6-8 weeks onsite

JOB DESCRIPTION:

• 1-3 years of experience in a Customer Service Center

• High school graduate or equivalent

• MS Office knowledge and experience

• Type 40-50 wpm

• This position is a Key Position within the team who is responsible for answering the phones, providing communication to health care providers, patients and other internal customers. They are responsible for coordinating and scheduling patient initial and refill shipments.

Key Responsibilities:

• The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

• Show initiative and take an enthusiastic proactive approach to work

• Strong telephone skills

• Answers incoming phone calls and provides necessary information

Job Type: Contract

Pay: Up to $17.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Call center: 1 year (Required)
• healthcare or medical background: 1 year (Required)

Ability to Commute:

• Dallas, TX 75261 (Required)

Ability to Relocate:

• Dallas, TX 75261: Relocate before starting work (Required)

Work Location: In person