Job Description
This is a FULL-TIME or Part-Time, on-site position with some work from home days throughout the year. Bilingual (English/Spanish) preferred.
We are looking for dedicated employees that can perform quality team-based patient care under the direct supervision of a health care provider for both clinical and administrative functions to promote health and wellness in a safe and friendly environment. Supports provider and care management teams in medical weight loss, maintenance of chronic conditions, examination and treatment of patients from ages 13 all the way through the adult patient population. We are a primary care and medical weight loss center. Specialty training provided.
ESSENTIAL FUNCTIONS OF THE JOB: (This list may not include all the duties that may be assigned.)
Maintain high quality patient experience by welcoming patients in a friendly and courteous manner; ensure a safe patient environment; maintain office and exam room cleanliness; ensure appropriate supplies and equipment for patient care in adherence to infection control policy and procedures is available prior to every shift and restocked.
Perform intake in electronic medical record and document patient’s intake vitals to include but limited to height, weight, temperature, blood pressure, pulse and respiration rate; repeat and notify clinician of any abnormal findings. Medical assistants are responsible to make sure patient's e-chart is thorough, complete and closed out by all providers and staff.
Interview patient based on age appropriateness and/or specialty needs with accurate documentation and update electronic medical records to include chief complaint, current medications with drug name, dosing, route, medication and food allergies with reaction and severity, vaccine, medical, surgical, family, social histories, any barriers to care and other pertinent information given by patient. Obtain necessary medical records, consultation notes, hospital inpatient and/or ED discharge records, diagnostic and laboratory results for clinician review and treatment follow-up as needed. Obtain all necessary documentation such as yearly consent for treatment.
Prepare patient for clinician examination, ensure clinician orders performed and accurately documented. Perform with provider supervision and assist providers in necessary age appropriate screenings, tests, procedures, or emergency response with proper clinician supervision.
Perform and document medication reconciliation with patient; provide written information statements, education of patients/parents prior to medication administration.
Perform proper patient identifiers, buddy process validation as per policies, and perform proper medication administration to include intramuscular, subcutaneous injections with post observation.
Complete patient follow up and tasks assigned to meet patient needs to include but not limited to answering phone calls, returning missed calls in a timely manner, replying to electronic messages and email, handling correspondence, prescription refill request providing health care provider with necessary information as needed, obtaining medication pre-authorization, assisting with patient referrals, patient form completion to include, therapy, school clearance, sports and medication forms, arrange follow-up appointments, etc.
Perform phlebotomy, lab sample collection and proper processing with documentation and report to provider as outlined per policy.
Medical assistants are essential members of patient-centered medical home team and will perform and meet best practice standards, quality and key performance indicators set forth by the organization. MA is responsible for competed electronic medical records that are accurate, thorough, and finalized by provider and staff in a timely manner.
Other various duties as assigned.
Education: HS Diploma, MA diploma or certification
Experience: 1 year preferred, new grads welcome to apply and interview.
Work day: 8 hour shift, ability to work solo and in a team. Ability to work from home if necessary (with internet capability and a cell phone or home phone with privacy).