Medical Assistant Support

As a Medical Assistant Support, you would be crucial to our mission because you'll provide support to our clinical team and patients. On any given day, you could document patient's care, request exams, and provide support to our physicians.

Be a part of our family and contribute to your community in a real and tangible way. Apply now to be a part of something fantastic!

What would you do as a Medical Assistant Support?

The Medical Assistant Support is responsible for supporting our Medical Assistant team by performing administrative and clinical tasks in a manner that places emphasis on quality patient care. You can expect to regularly:

• Support the Medical Assistant team by covering clinic, preparing charts, prepping procedure rooms, retrieving x-ray films, rooming patients, ordering reports, completing and retrieving records, and other tasks as needed;
• Respond to incoming communication from patients and outside parties and triaging based on nature of call;
• Refill medications and review and complete medication prior authorizations;
• Audit and ensure patient electronic medical records contain updated demographics and insurance information;
• Schedule urgent or add-on patient appointments as needed;
• Provide customer service and patient care, maintain confidentiality, and abide by HIPAA requirements;
• Maintain regular attendance and punctuality to minimize impacts to clinic staffing schedules.
• Additional Responsibilities as Assigned
• Welcome patients to the pre-admit surgical screening clinic and maintain calm and efficient patient flow;
• Assist PASS technicians with blood draws and EKG’s as needed (Office Laboratory Assistant certification required).

Requirements

• Certifications/Education
• High School Diploma/GED;
• Knowledge of
• HIPAA and OSHA regulations/procedures;
• Customer service principles and practices

Note: This position provides direct patient care. This position requires the incumbent to obtain a current CPR certification within 30 days of hire.

Work Environment

This position operates in a clinical environment. Exposure to communicable disease, biohazards, toxic substances, and similar conditions is possible.

Physical: The noise level is usually moderate.

Schedule: Schedule may include nights and weekends (Saturday); typical hours of operation are 7 am – 5 pm.

Travel: This position may require travel to other clinic locations based on manager discretion.

This position is for our Reno, Sparks, and Carson City locations.

Benefits

Check out our home page by clicking on “View all jobs” to explore the many benefits ROC provides to employees! This position is eligible for [full-time] benefits.