Medical Assistant-Mfa Hilmar

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Merced Faculty Associates Medical Group, Inc. Medical Assistant Job Description

Job Title:        Medical Assistant                               FLSA Status: Hourly, Non-Exempt

Department:  Clinical Back Office                            Approved Date:  February 2016 

Reports To:    Office Manager/Office Lead             

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SUMMARY:

The Medical Assistant is responsible for patient care under the direction of a physician or other licensed health care provider.  The Medical Assistant performs routine clinical and administrative tasks to assist medical providers with patient care and treatment. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Clinical Duties:

• Prepare patients for examination by taking vitals, chief complaint, etc.
• Obtain medical histories and update Electronic Health Record
• Order labs, immunizations, diagnostic studies, etc. per protocol
• Explain treatment procedures to patients
• Assist the provider during exams and surgical procedures
• Collect and prepare lab specimens
• Perform basic lab tests, EKGs, treadmills, etc.
• Administer injections and immunization as directed
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required

Administrative Duties:

• Follow Athena clinical workflows for patient intake including quality management
• Perform referrals and obtain insurance authorizations
• Communicate with patients via telephone and electronic media
• Take telephone messages and review patient cases with provider to give feedback and answers to patients
• Ensure all related reports, labs and information is available in the patient’s medical record prior to their examination
• Schedule clinic appointments and maintain surgery schedules
• Make arrangements for hospital admissions
• Deliver patient instruction under the direction of the medical provider
• Maintain supplies and monitor inventory
• Communicate with pharmacies regarding prescription orders and refills
• Maintain operations of medical equipment, follow operating instructions, call for repairs as needed
• Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid, etc.)

ADDITIONAL REQUIREMENTS: 

To perform this job successfully, a medical assistant must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain a high level of confidentiality
• Document work processes as required
• Personal appearance and conduct must be professional at all times
• Establish and maintain effective working relationships with providers, staff and management
• Ability to travel or float to other sites/locations on short notice.
• Comply with company policies and procedures, perform related work as required
• Maintain work area and exam rooms
• Requires adherence to all policies and procedures, including but not limited to standards for safety, attendance, punctuality and personal appearance
• Perform other duties as assigned

QUALIFICATIONS/SKILLS:

High school diploma or GED, Medical Assistant certification, CPR certification recommended but not required.

• Medical terminology
• Knowledge of the referral system, including using ICD-10 codes and CPT codes
• Strong organizational and interpersonal skills
• Knowledge of medications and injection procedures
• Must possess basic computer knowledge and skills
• Must be able to recognize and respond appropriately to urgent/emergent situations per protocols
• Effectively cope with typical job stress

PHYSICAL REQUIREMENTS:

Hearing: Adequate to perform job duties in person and over the telephone.  Must be able to use stethoscope and respond to verbal questions.

Speaking: Must be able to communicate clearly to patients in person and over the telephone.

Vision: Visual acuity adequate to perform job duties, including visual examination of patient and reading information from printed sources and computer screens.

Other: Requires frequent lifting and carrying items weighing up to 30 pounds unassisted, including assisting patients when required.  Requires adequate physical ability including sufficient manual dexterity to perform the requisite health care service, including injections. Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting and sitting, with some heavy lifting, pushing and pulling exerted regularly throughout a regular work shift.  Requires exposure to communicable diseases, bodily fluids, medicinal preparations and other conditions common to a clinic environment.

WORK ENVIRONMENT:

Normal medical office environment.  Occasional evening or weekend work, hours are based on clinic needs.