Medical Assistant

SUMMARY

Medical Assistant performs variety of tasks to ensure safe, efficient and quality patient care under the direction of the nurse practitioner, registered nurse, licensed practical nurse, and or providers.

DUTIES AND RESPONSIBILITIES

• Assists with initial nursing assessments, re-evaluation and revision of care which integrates the recommendations for the other health team members.
• Reviews physician or nurse practitioner orders to determine required procedure and prepares supplies accordingly.
• Identifies patient with 2 identifiers, name and date of birth.
• Performs procedures, treatments and tests as assigned and which fall under the appropriate scope.
• Reports to the attending provider the condition of the patient based on observation. Gives injections and medications within scope of practice as instructed. Prepares specimens for the lab to be picked up.
• Provides patients with discharge instructions.
• Charts all actions taken within the scope of practice and at the direction of the provider.
• Cleans and sets up exam rooms. Rooms patients in to their assigned bed.
• Cleans and sterilizes equipment.
• Receives and records results of procedures and tests.
• Performs supporting clerical functions. To include phones, filing, copying, obtaining records and preparation of forms.
• Performs related duties as requested.

• Appropriate documentation and instruction is provided to patients and parents as evidenced by the condition of the patient on return visit.
• Positive provider, staff, patient, and visitor relations as evidenced by positive feedback and confidence level. No disciplinary actions taken for work related issues.
• Supplies required by the department and the safe work environment needed by the department are maintained.
• Requires adherence to all policies and procedures, including but not limited to standards for safety, attendance, punctuality, and personal appearance as evidenced by management collaboration
• Ability to apply, adjust and remove all common orthopedic devices, using a manual or standard practice as a guide.
• Appropriate documentation and instruction is provided to patients upon discharge as evidenced by patient condition or return visits.
• Positive physician and staff relations as evidenced by positive comments and confidence level of work.
• Providing efficient and courteous patient care for those who visit our institution and continue to follow these measures on a daily basis.
• Pertinent reports are in the patients EMR at the time of visit as evidenced by the physician and nurse practitioner feedback.
• Telephone calls are returned within 24 hours as evidence by employee documentation in the patients EMR chart.
• Follow-up on ordered tests/procedures requested by the physician or nurse practitioner.
• Positive physician/nurse practitioner and staff relations as evidence by positive comments and confidence levels.

• High school diploma or GED equivalent.
• 1-2 years of related experiences.
• Graduate of an accredited MEDICAL ASSISTANT or professional patient care program preferred.
• Current BLS/CPR certified.
• Ability to multi-task and adapt to front and back office functions.
• Able to communicate with all co-workers in a professional and respectful manner.
• Bilingual Spanish preferred.

Complexity:

PHYSICAL REQUIREMENTS:

WORK ENVIRONMENT:

Strenuous work environment with the ability to make decisions. The urgent care is a fast paced facility with long hours of operations that include weekends and holidays. Team work with other orthopedic technicians and staff, is highly demanded.