Essential Job Responsibilities/Expectations
1. Job responsibilities include those listed in the competency document.
2. Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-
workers in accordance with our Service Excellence Standards and Core Values
3. The Medical Assistant will be the primary working partner with the Infectious Disease physicians. A partial list of
responsibilities follows:
Participates in the collaborative management of patient care across the continuum, intervening as necessary
to remove barriers to timely and efficient care delivery.
Initiates discussion with patient & any family members regarding questions & needs to be addressed with
MD, home health, IVT therapy after actual discharge.
Confirms any needed items or arrangements such as DME equipment, Home Health care, Procedures,
follow-up appointments, etc is in order after discharge.
Makes telephone calls; using assigned script, to patient or family to see how patient is doing after discharge.
Prepares any needed prescriptions and orders & places on chart for physician/nurse to review and sign.
Reviews and scans into documentation system patient records from hospital, referring physician, wound
center, etc assigned & alerts nurse/ physician to any needs or clinical results which require further attention.
Reviews/scans into documentation system all incoming lab results for patient's alerts nurse/physician to any
needs or clinical results which require further attention.
Performs direct patient care in clinic, i.e. triage, simple wound care, medication reconciliation, patient
education, follow-up instructions. Assists the physician in assessing the needs of patients based on data
collected through history, observation, physical exam and analysis of diagnostic data, prepares patient to be
seen by physician. Documents all findings in medical record.
Assists physician with treatments and procedures as needed
Schedules procedures, testing and referral appointments for patients per physician instructions
Manages and maintains Infectious Disease Clinic supply needs
Initiates and manages all prior authorizations and approvals for medication related to Infectious Disease
Processes.
Utilizes appropriate health and safety equipment to protect both patient and staff.
Maintains knowledge and skills consistent with current practice guidelines. Provides self with continuing
education through participation in educational programs, workshops, and research programs, which will lead
to improvement of patient care and self-development.
4. The Medical Assistant will provide support to front office personnel in the following ways but not limited to:
Greets patients and visitors Handles any incoming telephone calls in a friendly and courteous manner; directing calls to the appropriate source Responsible for timely and accurate patient registration and check-in; Schedules appointments Key in demographic information into the computer; Performs a variety of clerical support functions such as filing/ scanning/making reminder calls. 5. Demonstrates competency in, but not limited to the following in the Chronic Care Management clinic (refer to McLeod Health Competency Checklist): Age Specific Training Documentation Code of Conduct Abuse, Neglect, and Exploitation Restraints Environment of Care Policy Review Emergency Management Fall Protocol Infection Control Precautions Care of the Deaf and Hard of Hearing Medication Reconciliation Vital Signs 6. Performs other duties as assigned.
Qualifications /Training:
Licenses/Certifications/Registrations/Education:
Minimum of a High School Diploma/GED from an accredited school
Completion of Certified Medical Assistant course
Physical Requirements: Refer to Occupational Risk Assessment
If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. We are an equal opportunity employer.Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.