Address
Form of workUnder the direct supervision of a physician, Medical Director and/or Nurse Manager/Nurse Coordinator performs all tasks delegated to assist with delivery of care to patients within the Medical Dermatology and Dermatology Surgery Units.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Reviews the daily schedule to ensure that all appropriate preparations are in place to facilitate efficient clinic flow. Anticipates changes and adjusts as needed according to variations in clinic operations.
Set-up treatment area for skin biopsies, dermatologic surgery, cosmetic procedures as needed.
Escorts patients from reception area into exam rooms, prepares patients for physical exams, surgical procedure and/or post-operative follow-up. Including: vital signs, pressure bandage, and EMR documentation.
Performs phlebotomy and specimen collection according to hospital policies.
Photographs patients with various skin conditions using a variety of photogenic procedures, techniques, and equipment.
Assists physicians with surgical procedures including Mohs surgery, excisions and subsequent repairs while supporting and maintaining use of sterile technique.
Ensures exam/procedure rooms are cleaned and restocked with appropriate supplies daily.
Participates in quality assurance activities in the department, with respect to patient care.
Participates in orientation and onboarding of new staff members.
Orders medical supplies and maintains appropriate inventories.
Participates in activities conducive to unit safety and operations.
Prepares instruments and surgical trays for processing by central sterilization processing department.
QUALIFICATIONS:
EDUCATION:
-High School Diploma or equivalent.
-Graduate of an approved Medical Assistant Program or equivalent.
TRAINING:
-Certified Medical Assistant experience preferred, surgical experience preferred.
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED
- Exhibits diplomacy and communicates with others in a manner that demonstrates respect, professionalism, and a commitment to the team.
- Demonstrates a commitment to the MGH Credo, department goals, and hospital policy including HIPAA compliance to create a welcoming environment for patients and visitors.
- Demonstrates good judgment in routine, day-to-day decisions and willingness to take appropriate action.
- Demonstrates strong verbal and written skills.
WORKING CONDITIONS:
- Directly supports the patient clinical workflow within busy Ambulatory Medical and Surgical Units Monday-Friday and occasional optional Saturdays.
