Description
Responsibilities
• Ensures equipment in exam rooms is working each morning, e.g., otoscopes, blood pressure cuffs, etc.
• Maintains general appearance and cleanliness of examination rooms as well as keeping the rooms well stocked
• Follows established OSHA guidelines for cleaning and disposing of hazardous materials
• Triages phone calls relating to patient care from patients, nursing home nurse practitioners, hospitals, other physician offices, labs, and pharmacies as requested by clinical coordinator
• Performs procedures as directed
• Greets and checks in patients, prepares new patient charts and records basic statistical data
• Records patient complaints and vital signs in an accurate manner at all times
• Assists in the collection of specimens
• Greets all patients and family members in a professional and courteous manner
• Verifies all demographic and insurance information and changes as necessary
• Collects co-payments when required and maintains an accurate cash log of all dollars collected
• Schedules all specialty appointments as indicated at the direction of the physician
• Processes all necessary referrals and follows up on all insurance questions and inquiries as needed
• Opens, sorts, and processes all incoming and outgoing mail
• Assists physicians with responding to information inquiries, patient requests, and medical record copies
• Coordinates patient visits with other off-site practices to ensure that patients are seen in a timely manner
• Communicates with primary care physician when necessary to schedule urgent care visits
• Depending on the location and specialty of the physician and practice, the secretary is responsible for scheduling hospital admissions and surgical procedures
• Provides CPT and ICD10 coding on all forms
Qualifications
• High school graduate or GED
• Medical Assistant Diploma preferred
• Ability to multi-task
• Knowledge of medical terminology
• Computer skills required
• Excellent communication and interpersonal skills
• Ability to work independently and follow directions
• Phlebotomy skills helpful – not required
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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