Medical Assistant

Medical Assistant

This position helps support a busy Physical Medicine and Physical Therapy practice in Bethesda, MD that includes the lead Physiatrist MD, Physical Therapists and other complimentary modality staff. This position supports a variety of MA duties including provider and patient relations, rooming patients, fulfilling medical records requests, stocking and prepping exam rooms, and a team based spirit. The position requires good judgment, initiative, independent thinking and problem solving in a team-oriented environment.. Position involves extensive interaction with patients. We are looking for like-minded professionals committed to building a collaborative culture that both treats musculoskeletal injury and dysfunction while fostering optimal performance.

Duties include:

• Coordinate the day-to-day operations of a growing physical medicine practice and performance center, in both front and back office functions.
• Provide excellent patient service, including greeting patients, rooming patients, and assisting with minor in-office procedures.
• Organize and maintain medical records through EMR, and secure electronic data bases and file system
• Maintain, verify and update files in patient charts in an efficient, organized manner and ensure that all records are stored according to established policies
• Fulfill prescription requests and complete prior authorizations for new and existing prescriptions.
• Take vitals, review pre and post-operative instructions with patients.
• Prepare EMG and injectable medications.
• Prepare and assist physicians with PRP therapy, Radiofrequency Ablations, and minor procedures under fluoroscopic guidance.
• Interact with and coordinate activities across practice departments.
• Oversee inventory and ordering of medical supplies
• Work as part of a collaborative team within a professional environment
• Work collaboratively with the front desk to ensure smooth scheduling and timely patient care.
• Triage patient calls for pharmacy requests, test results, medical questions and concerns as directed by the physician; documenting outcomes in EHR.
• Assists in maintenance of all logs and records for OSHA/MOSHA.
• Adheres to and follows sterilization and disinfection practices throughout the facility.
• Adheres to bio-hazardous or “red bag” waste policy and procedure for proper disposal of biomedical waste.
• Enjoy interacting with diverse populations including, patients, visitors, medical staff and medical center personnel as well as vendors

Minimum Qualifications, Education and Experience

• Must have all of the following: a high school diploma and at least 1 year of direct experience. 2 years of experience is preferred.
• Certified or Registered Medical Assistant in the State of Maryland, in good standing.
• Possesses and utilizes excellent customer service skills, strong public relations skills, and exceptional written and verbal communications skills.
• Must be detail-oriented and organized, possess clerical skills, and have the ability to interact effectively with doctors, referring doctors and staff, patients, vendors, peers, and management.
• Excellent interpersonal skills, with the ability to work well with all levels of personnel including management, physicians, providers and staff
• Outstanding patient service skills, with a keen sense of customer satisfaction
• Strong verbal and written communication skills and the ability to interpret and communicate sensitive patient information, all the while providing a nurturing environment
• Ability to work in a fast-paced environment with strong organizational skills and the ability to prioritize multiple, competing tasks and demands with meticulous attention to detail
• Background in and command of demonstrated computer skills and knowledge of medical record-keeping and terminology
• Phlebotomy experience is a plus.
• Experience with EMR
• Certified Fluoroscopy Technician is a plus.
• Ability to interact with other departments in the practice and outside agencies while maintaining a calm and supportive atmosphere
• Capacity to address any and all problems that arise and conduct follow up to resolution.
• Experienced with Microsoft Word, Excel, PowerPoint, Outlook and similar appointment scheduling application.

Quality Standards

• Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.
• Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
• Attends regular corporate meetings as requested.
• Follows OSHA regulations, company protocols, policies and procedures.
• Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.
• Practices universal safety precautions.
• Promotes good public relations on the phone and in person.
• Adapts and is willing to learn new tasks, methods, and systems.
• Reports to work regularly as scheduled; consistently punctual with respect to working hours and lunch schedules, and maintains satisfactory personal attendance in accordance with Point Performance guidelines.
• Completes job responsibilities in a quality and timely manner.

Benefits include Medical, Dental and Vision coverage, 401k with employer match, PTO, and a great work environment

Job Type: Full-time

Pay: $21.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person

Education:

• Associate (Preferred)

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: In person