Medical Assistant

Pediatric Associates was founded in Hollywood, FL in 1955. The same clinician-led, evidence-based, medical home passion is a unifying driver for those who join Pediatric Associates Family of Companies. The Pediatric Associates Family of Companies is a growing team of Pediatricians and Pediatric Care Teammates who are excited to be part of the first nationwide Pediatric Primary Care Medical Home. We further our uniqueness by ensuring the clinician voice is leading our medical home innovations.
PRIMARY FUNCTION
Perform quality team-based patient care under the direct supervision of a clinician for both clinical and administrative functions to promote health and wellness in a safe and friendly environment. Supports clinician and care management teams in the maintenance of chronic disease management, examination, and treatment of pediatric patient population. Specialty trained as applicable.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This list may not include all the duties that may be assigned.

1. Maintain high quality patient experience, welcome patients; ensure a safe patient environment, office and exam room cleanliness and appropriate supplies and equipment for patient care in adherence to infection control policy and procedures.
2. Perform and document patient's intake vitals to include but limited to height, weight, temperature, blood pressure, pulse, and respiration rate; repeat and notify clinician of any abnormal findings.
3. Interview patient based on age appropriateness and/or specialty needs with accurate documentation and update medical records to include chief complaints, current medications.
4. Prepare patient for clinician examination, ensure clinician orders performed and accurately documented. Perform with clinician supervision and assist clinicians in necessary age-appropriate vision, hearing screenings, suture removal, ear lavages, wound care, specialty procedures and emergency response with proper clinician supervision.
5. Perform and document vaccine and medication reconciliation with patient and state registry; provide written vaccine information statements, education of patients/parents prior to vaccine and medication administration.
6. Ensure and adhere to vaccine cold change management with proper handling, storage, preparation, and administration to include reporting vaccine excursion.
7. Perform proper patient identifiers, buddy process validation as per policies, and perform proper vaccine and medication administration to include intramuscular, intradermal, subcutaneous injections with post observation.
8. Complete patients follow up and tasks assigned to meet patient needs to include but not limited to answering phones, handling correspondence, prescription refill request providing clinician with necessary information as needed, patient form completion to include DME therapy, sports and medication forms.
9. Perform phlebotomy, lab sample collection and proper processing with documentation and report to clinician as outlined per policy.
10. Medical assistants are essential members of patient-centered medical home team and will perform and meet best practice standards, quality and key performance indicators set forth by the organization.
11. Other various duties as assigned.

QUALIFICATIONS
EDUCATION:

• High School Diploma or equivalent required.
• Experience may be commensurate with education.

EXPERIENCE:

• Minimum 1 year of Medical Assistant experience preferred, on the job training available for qualified candidate.

• LICENSURE/CERTIFICATION

• Valid Driver's License required at hire, and for the duration of employment.

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent interpersonal, organizational and customer service skills to support and reassure pediatric patients and their families.
• Maintain effective working relationships with patients, employees, and the community.
• Ability to multitask in a fast-paced environment.
• Knowledge of basic medical terminology, and immunization.
• Knowledge of medical safety practices and standards.
• Ability to plan, prioritize and organize.
• Ability to communicate clearly both written and verbally.
• Critical thinking includes emergency situations.
• Proficiency in electronic health recordkeeping systems.

TYPICAL WORKING CONDITIONS

• Patient-facing
• May rotate working in the office and remote/telework.
• Direct patient care.
• travel to other office locations as needed with reimbursement outlined per company policy.
• Designated Medical Assistant float staff will be assigned to multiple office locations as applicable.
• Indoor Work
• Excessive Noise
• Exposure to Hazards
• Extreme Temperatures
• Lift/Carry 20 lbs. or less.
• Push/Pull 41-200 lbs.
• Sitting or standing for long periods. May require stooping, bending, walking, stretching, squatting, kneeling, or reaching above shoulder.
• Requires manual dexterity sufficient to operate a keyboard and other office equipment.

OTHER PHYSICAL REQUIREMENTS

• Vision
• Sense of sound & touch
• Ability to wear Personal Protective Equipment (PPE)

PERFORMANCE REQUIREMENTS
Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI (Protected Health Information) in accordance with organizational policy, Federal, State, and local regulations.
The Pediatric Associates Family of Companies an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.