Medical Assistant

• Collaborate with assisted living facilities and home bound patients in the health care of patients with chronic illnesses.
• Provide support in the operations of patient medical devices for remote patient monitoring.
• Greet customers appropriately. Treat all patients and partners in a courteous manner.
• Ensures all field phlebotomy specimens are collected accurately and on time.
• Collects specimens according to established procedures. Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex. urine or fecal) as required. Reduces patient anxiety by providing a calm environment for patients before, during and after the collection process.
• Disposes of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies. Disposes of contaminated sharps, in accordance with applicable laws, standards, and policies.
• Completes necessary documentation accurately and thoroughly.
• Enters patient, specimen, insurance, or billing information into computer. Requires attention to detail to maintain a high level of accuracy. Communicate with clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, etc.
• Matches forms to specimen tubes. Label, centrifuge, split, and freeze specimens as required by test order.
• Packages specimens for transport. Stores specimen sample according to required temperature, places samples in appropriate collection container/ tube, accurately labels, follows different procedures as outlined by specific to protocol deemed necessary for transport to maintain integrity of the specimen. Demonstrates proficiency of proper collection methods and proper processing of all specimens.
• Maintains daily records and all appropriate service work logs.
• Assists with compilation of monthly reports.
• Demonstrates organizational commitment.
• Displays courteous and professional behavior to clients, patients, and co-workers. Communicates with co-workers and clients in a way that promotes a harmonious and cooperative working environment.
• Performs duties in an independent manner.
• Contributes to a positive work climate and to the team effort of the department and company.

• Ability to learn and utilize Electronic Medical Records system.
• Flexible, self-motivated individual who is dedicated to quality patient care and customer satisfaction.
• Excellent communication skills
• Projects a positive image and has a “Patients First” attitude.
• Must have Valid Drivers’ license with a minimum of 1 year driving experience.
• Less than 3 minor moving violation convictions within the previous 3 years.

• High School Diploma or GED is required; Equivalent work experience (3 years) may be considered.
• Medical training as Medical Assistant or paramedic preferred.
• Phlebotomy Certification is preferred.

Job Type: Full-time

Benefits:

• Paid time off

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• Clinic

Work Location: Hybrid remote in Knoxville, TN 37923