Company

NFI Group - Motor Coach IndustriesSee more

addressAddressHayward, CA
type Form of workFull-Time
CategoryRetail

Job description

Salary: $70,000.00 - $80,000.00 Annually
Location : Hayward, CA - USA
Job Type: Full time
Job Number: 05630
Business Unit: MCI Coach
Business Unit Departments: Service Center
Opening Date: 12/15/2023
MCI is North America's public and private market motor coach leader. Products include the luxury J-Series (an industry best-seller for over a decade), the workhorse D-Series, and the brand new zero-emission luxury and commuter coaches: the battery-electric J4500 CHARGE™ and MCI D45 CRT LE CHARGE™. MCI also provides maintenance, repair, 24-hour roadside assistance, parts, and technician training through the industry's only Automotive Service Excellence (ASE) accredited MCI Academy. Further information is available at www.mcicoach.com.
POSITION SUMMARY
Primary point of customer contact for service at MCI. Greets customers on arrival and ensures customer is comfortable. Prepares repair order for in-processing of coach. Ensures customer is informed at all times as to repair status of coach by communicating the estimate of charges, changes needed to repair order, closes repair order and delivers completed coach to customer. Also attempts to up-sell where possible. Administers warranty claims.
WHAT YOU WILL DO:
  • Greets customer and process check-in paperwork ensuring customer is comfortable at all times.
  • Communicates with the customer, in person or on the phone, on status of estimate, changes and up-selling.
  • Opens, changes and closes repair orders.
  • Administers and determine warranty claims. Advises customers.
  • Formalizes all estimates from the shop for presentation to the customer.

WHAT YOU NEED TO BE SUCCESSFUL:
  • 5 years service operations and customer service preferably in automobile dealership in a service writer role.
  • Strong organizational and PC skills.
  • Basic knowledge of motor coach repair.
  • High School diploma required.

WHY JOIN OUR TEAM:
  • Benefits Starting Day One of Employment!
  • Eligible for benefits on first day of employment:
  • 401(k) with employer match
  • Health, dental, and vision coverage
  • Dental plans - basic dental option with a $0 paycheck contribution available
  • Vision plan with $0 paycheck contribution
  • Company Paid HSA (Health Savings Account) Contribution when enrolled in the High Deductible medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA) available
  • Company paid Basic Life, AD&D, and short-term disability insurance
  • Employee Assistance Program
  • Voluntary benefits to include: critical illness, hospital indemnity, and accident insurance
  • Paid holidays
  • Paid time off
  • Modern and clean work environment
  • Competitive wages
  • Ongoing training and development through a variety of initiatives

OUR WHY:
We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.
NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.nfi.parts, www.alexander-dennis.com, www.arbocsv.com, and www.carfaircomposites.com.
Refer code: 7718470. NFI Group - Motor Coach Industries - The previous day - 2024-01-05 17:42

NFI Group - Motor Coach Industries

Hayward, CA
Jobs feed

Nurse Consultant

Starnes Davis Florie Llp

Birmingham, AL

$85,000 - $100,000 a year

Registered Nurse - Hoover, AL

American Healthcare Resources

Birmingham, AL

Registered Nurse Substitute

Vestal Central School District

Vestal, NY

$123 a day

Public Health Nurse

The Personnel Board Of Jefferson County

Alabama, United States

ASU Registered Nurse/Recovery 6AM- 2:30PM

University Of Alabama At Birmingham

Birmingham, AL

School Nurse-Jefferson County, AL

American Healthcare Resources

Birmingham, AL

Registered Nurse - Med Surg - DAY SHIFT

Common Landing

Birmingham, AL

$3,008 a week

PreOP PACU Registered Nurse

Medplex Outpatient Surgery Center

Birmingham, AL

Registered Nurse

Comprehensive Pain Center

Birmingham, AL

$28 - $31 an hour

Registered Nurse Med/Surg

King Enterprises

Birmingham, AL

$40 - $100 an hour

Share jobs with friends

Related jobs

Mci - Service Advisor - Hayward, Ca

Service Advisor

Tesla

Camarillo, CA

5 days ago - seen

Customer Service Advisor

Tesla

$16.20 - $43.20 an hour

Santa Clarita, CA

2 weeks ago - seen

Service Advisor (Day Shift)

Tesla

$19.19 - $45.60 an hour

Agoura Hills, CA

3 weeks ago - seen

Automotive Service Advisor

Stress-Free Auto Care

$25 - $30 an hour

Sunnyvale, CA

3 weeks ago - seen

Financial Services Associate

Fof Legacy Wealth Advisors

From $100 an hour

Pasadena, CA

3 weeks ago - seen

Graduate Student Services Advisor (4575U)

University Of California-Berkeley

remote work

Berkeley, CA

4 weeks ago - seen

Service Advisor Clerk

Ajr Trucking

Long Beach, CA

4 weeks ago - seen

Academic Advisor (Student Services Professional II)

California State University

San Diego, CA

a month ago - seen

Automotive Customer Service Advisor

Icahn Automotive Group

Rowland Heights, CA

a month ago - seen

Service Advisor

Chico Nissan

Chico, CA

a month ago - seen

Experienced European Service Advisor

Pajouh Automotive Center

Chico, CA

a month ago - seen

Service Advisor

Jaguar Land Rover Los Angeles

Los Angeles, CA

a month ago - seen

Service Advisor

Lacarguy

Los Angeles, CA

a month ago - seen

Associate Client Services Advisor

Vistage Worldwide

San Diego, CA

a month ago - seen

Call Center Representative (Member Service Advisor I)

Skyone Federal Credit Union

Hawthorne, CA

a month ago - seen

Service Advisor

Porsche Walnut Creek

$112,700 - $207,800 a year

Walnut Creek, CA

a month ago - seen

Financial Services Advisor

Monterra Credit Union

Palo Alto, CA

a month ago - seen

Service Advisor

Autonation

$2,775 - $12,642 Monthly

Woodland Hills, CA

2 months ago - seen