The Massage Therapist will meet and exceed guest expectations by providing efficient and courteous spa and wellness services.
Responsabilities:
- Provide a professional treatment to guests with technical knowledge and fine skills
- Promote our products with detailed knowledge
- Conduct spa tours to guests
- Professional Consultation for treatment guests
- Controlling inventories for treatment and retail items
- Maintain spa facility tidy and clean based on our hygiene standards
- Ensure high knowledge of additional hotel services, Rooms, F&B etc.
- Support during all spa special events and activities as requested
- Responsible for maintaining knowledge of all spa and member activities, spa treatments, spa products, fitness and wellness programs
- Handle guest complaints and inquiries in a courteous and efficient manner, informing supervisor when required, to ensure follow through and the problems are resolved satisfactorily
- Ensure high standards of personal presentation and grooming
- Attend hotel and spa training sessions when requested by management
- Maintain positive interactions with guests and maintain a positive relationship with colleagues
- Carry out any other duties and responsibilities as assigned by spa management team
Qualifications:
- 3 Year Experience in a luxury hotel environment
- New York State recognized Massage Therapy and/or Aesthetics Certification
- Basic Computer and typing skills
- Positive, engaging, and energetic personality
- Able to be organized, manage time wisely and work with little to no direct supervision
- Very high attention to detail
- Sensitive to cultural nuances
- Excellent communication skills, both written and verbal on English
- Able to handle a multitude of tasks in an intense, fast paced environment
- Excellent people skills and the ability to work under pressure and with various stakeholders
- Ability to maintain a clean and professional appearance as per company policies
- Ability to stand for extended periods of time
- Multi-lingual is preferred
Job Type: Part-time
Pay: $16.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Commission pay
- Tips
Work Location: In person