Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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As part of the Abbey Resort family, you are considered to be a ‘transformational agent’ for our guests and ‘the best of the best’! You will have the opportunity to join an incredibly talented team at an all-service resort situated on the beautiful shores of Geneva Lake. Our property mission is to exceed guests’ expectations by genuinely creating lasting memories through our commitment to maintaining positive attitudes, providing outstanding service and superior accommodations.
Every Guest, Every Associate, Every Time!
We offer an array of great benefits for all Abbey employees including property discounts in the Waterfront Shop, Waterfront and 240 West Restaurants, Café Latte, Avani Spa and Salon, as well as discounted room rates for friends and family. We also offer on the job training, uniforms, recognition programs, housing options, free parking, and free employee meals through our Employee Galley.
Scheduled hours may vary based on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours in order to properly support overall operations. We’re always ready to lend a helping hand, as such, you would be required to perform other tasks and duties as assigned.
If you are ready to come Be The Difference – apply now!
Overview:This is the perfect opportunity for someone looking to take that next step to start growing their career! This role is responsible for coordinating and executing the marketing strategies and activities of the resort under the direction of the Director of Sales & Marketing and General Manager. The Marketing Associate will execute marketing activities for the property as directed by the Director of Sales & Marketing and General Manager. You will have the opportunity to build creative marketing elements using graphic design skills, launch marketing campaigns and utilize marketing skills to support a marketing plan and the often-changing marketing tactics. This includes internal and external projects. Coordinate initiatives with marketing partners and maintain applicable planning documents.
Your Role:
- Use graphic design skills for creative elements such as leisure and group marketing pieces, digital advertising, social media multimedia promotions, direct mail brochures, menu creation and updates, in-hotel promotions digital and signage.
- Work with property departments to support their promotion needs including spa and restaurants.
- Create and implement local e-mail campaigns. Create and manage content on social media platforms, monitor and respond to comments and messages as the voice of the resort.
- Create and promote photo and video content for resort.
- Ensure Internet Specials and other promotions are optimized for maximum sales.
- Coordinate advertising campaigns as directed by marketing manager or Director of Sales & Marketing.
- Coordinate with CRM agency on execution of primary direct marketing initiatives including email and print at the direction of the marketing manager or Director of Sales & Marketing.
- Coordinate e-mail capture program in all outlets.
- Contribute content and creative for property’s blog as requested.
- Manage the resort guest loyalty “Lake Club” program
- Plan and manage resort events from beginning to end by coordinating with vendors, creating marketing collateral for event advertising, maintaining online ticket sales, welcoming guests and taking photos at events.
- Respond to online guest reviews
- Track and order supplies and marketing materials.
The ideal candidate for this position will be a creative individual with fantastic communication skills, attention to detail, and excellent time management.
- High school diploma or equivalent.
- Bachelors or Associates degree preferred in Marketing, Communication, Graphic Design or related field or equivalent experience.
- Excellent computer skills, including desktop publishing required. Apple Mac proficiency including Adobe Suite, Canva, Microsoft Office and similar web editing packages.
- Photography & videography knowledge with skills in Photoshop or video editing programs is a plus.
- Graphic design skills a must.
- Excellent written and oral communication skills.
- 1-2 years of Marketing experience in a relevant field. Previous hospitality experience a plus.
- Strong organization skills with the ability to prioritize between multiple projects while completing tasks in a timely manner.
- Outgoing and self-motivating individual with pleasant personality.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.