Marketing and Sales Development Representative - Mandarin Speaking

Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives?

Crimson Education is the leading College Admissions Support company in the USA. The company was founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. Using a unique team-based approach to student development and support, our students gain admission to the Ivy League and other top colleges at a rate that is 450% higher than the general applicant. Our employees are dedicated to the success of our students and being part of an organization that champions ingenuity, teamwork and progression.

This is a full-time remote position open to people living in the US only. 

Crimson Education is looking for a Marketing and Sales Development Representative to join their US team. The ideal candidate will be able to build rapport with interested families and ideally, also be somewhat knowledgeable on the college application process (not a must but preferred).

The purpose of this role is to be the first point of contact for incoming potential clients (primarily parents), ensuring a smooth customer experience across a variety of Crimson programs, by:

What are the main responsibilities for this role? 

• Managing, contacting, and qualifying inbound potential clients
  
• Providing resources to families to inform them of opportunities with Crimson
  
• Working as part of a high-performing team to provide the best experience to potential Crimson students and their parents
  
• Adhering to effective sales strategies and procedures to ensure no family is lost in the sales process
  
• Making calls and responding to inquiries from parents and students to qualify them for sales processes, ensuring that data is diligently and accurately entered and managed within Crimson’s Client Relations Management (CRM) system Salesforce
  
• Establish, develop and maintain positive and professional customer interactions and relationships for Crimson creating a positive first impression that aligns with the company’s dedication to a high-quality service
  
• Updating the record of these leads and tracking their movements to the next stage of the sales pipeline in Salesforce
  
• Schedule meetings for the leads to meet with Crimson’s Academic Advisors
  
• Continuously improving sales techniques, and processes and enhancing industry
  

• Experience in Sales Development outreach — mostly via phone but also via text and email
  
• A record of customer outreach success including being able to surpass sales-related KPIs
  
• Excellent communication skills
  
• Excellent organization skills
  
• Experience in university admissions (US & UK as priority) will be preferred but not required
  
• Professionalism, confidence, positive attitude, willingness to learn and go the extra mile — while being part of an energetic high performing team
  
• Experience in the education sector — for example,, the high school or higher education space(s) (preferred but not mandatory)
  
• Background in college consulting or similarly parent-focused SDR roles (preferred but not mandatory)
  

Why work for Crimson?

• Rapidly growing company with a flexible working environment where you will be empowered to structure how you work
• Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year
• $1000 individual training budget per year, we love to ‘Level Up’ (it’s one of our core values)!
• Psychologist on staff
• Insightful fireside chats and workshops to help support our high-performing and ambitious team
• Radical Candor is a feedback approach we live by
• While we are one of the most successful consultancies in the US, we’re also a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!

If you're passionate about growing in a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!
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