Marketing and Communications Manager - Clerk and Recorder

About Our Job
This posting will accept applications until October 5th at 11:59PM. Please apply as soon as possible.
The City and County of Denver has an exciting opportunity for an intern to serve in the Office of the Clerk & Recorder Paul D. López. Join our team of dedicated public servants in supporting residents across a variety of critical city and county functions.
The Office of the Clerk and Recorder serves Denver residents through 3 divisions: the Records and Public Trustee Division, the Elections Division and Administration, and is involved in state and local law and rulemaking for all of the functions under its purview. Through these functions, our office is part of some of the most important parts of Denverite's lives: getting married, owning property, and having a say in their government.
The Elections Division is responsible for conducting federal, state, city and county of Denver, and district elections in a fair, accurate, accessible and transparent manner. The division is also charged with maintaining accurate voter registration and election records.

• The division is comprised of the Elections Administration, Operations, and Voter Services Departments, in addition to in-house data architects and business operations specialists.

The Records and Public Trustee Divisionis comprised of the Recordings and Marriages, Public Trustee, and City Clerk Departments.

• Recordings and Marriages is responsible for all recording services for the City and County of Denver as well as issuing marriages and civil union licenses.
• The Public Trustee Department administers foreclosures according to the law, sells homes at auction when necessary, and executes releases of deeds of trust.
• The City Clerk Department administers the city's campaign finance laws, registration of lobbyists, and coordinates the disclosure of ethics, gifts, and financial information. The department maintains both city and public records.

The Administration Division is comprised of Public Affairs (formerly Communications and Civic Engagement), Finance, Technology, Legal and Regulatory Compliance as well as the Office of the Deputy Clerk and Recorder.

• This role will operate under this division, most primarily under the Public Affairs Department in the Communications.

As a Communications Manager, you will work on and oversee:

• Communications Plan Development, Management, Reporting & Presentation
• Press Engagement
• Team Building & Management
• Job aid creation & update
• Workday & Kronos management
• Cross-Agency Support
• Training & Skill-building
• Financial Management
• Multimedia Projects
• Grant writing/supervision

Essential Duties

• Develops operational plan for the work area that include Marketing and sales campaigns and media and Communications tactics in conjunction with departmental plans by creating goals and objectives that meet business needs and initiatives, as well as tracking and managing financial resources
• Establishes and maintains good working relationships with media representatives, acts as a department's principal spokesperson by arranging press coverage for a variety of public events and community outreach efforts, and oversees and coordinates the production and distribution of public information and announcements
• Advises management on how departmental direction and policy actions may be perceived by the public and press and recommends approaches on how to improve or alter a message that plays better in the arena of public opinion
• Develops and updates departmental policy for public information responses, responds to critical or sensitive public information/CORA requests from the public, media, elected/appointed officials, and/or others, and assures legal compliance in areas affecting public access to information
• Manages the work of professional staff members engaged in the design, preparation, and production of public information materials, Marketing and public involvement programs, sponsorships, fundraising, grants, and other activities
• Develops goals, documents performance, provides performance feedback and formally evaluates the work of the employee; provides reward and recognition for proper and efficient performance. Assists staff to achieve performance standards and identifies opportunities for continual improvement to performance standards
• Selects, trains, develops, and evaluates subordinate staff and makes decisions on hiring, terminations, promotions, and disciplinary actions as required
• Communicates annual work plans to employees and ensures employees are focused on the work plan and achieving performance standards.

Competencies

• Creating and Conceptualizing - Identifies and produces innovative ideas, and thinks strategically with both a practical understanding of scope and an ambitious, pro-active perspective. Promotes best practices and leading-edge ideas
• Deciding and Initiating Action - Takes responsibility for actions, projects and people; makes quick, clear decisions which may include tough choices, after considering risks
• Delivering Results - Sets high standards for quality, quantity, and timelines. Focuses on customer needs and satisfaction. Consistently achieves project goals
• Financial Management - Prepares, justifies, and/or administers the financials for program areas; plans, administers, and monitors expenditures to ensure cost-effective support of programs and policies; assesses financial condition of an organization
• Technical Competence - Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues
• Coaching - Provides others with clear direction, motivates, and empowers. Recruits staff of a high caliber and provides staff with development opportunities and coaching

Benefits

• A guaranteed life-long monthly pension
• 457B Retirement plan
• 132 hours of PTO earned within first year
• 12 Paid Holidays per year, plus 1 personal holiday, and 8 hours of Denver Good Deeds volunteer time
• Education Refund Program (ERP) - A chance for the city to support your continued learning and career growth by investing in your future with the city
• Care Bank - 8 weeks of Paid Family Leave (after the probation period is passed)
• Free RTD Eco Pass
• Medical, Dental, Vision, and Life insurance

About You
Our ideal candidate will have:

• Experience with at least one large scale marketing or customer relationship management (CRM) tool from the following: Mailchimp, Salesforce, Constant Contact, HubSpot, Action Network, NGP, or similar tool
• Experience leading and coordinating press relations including composing and sending releases, managing press contacts, preparing spokespeople for on-camera interviews, appearing on-camera for interview, and using press monitoring software.
• Experience with at least one of the following digital creative software: Adobe (Lightroom, Illustrator, Premiere, InDesign) or equivalent
• Proficiency with social media platforms including Instagram, Twitter and Facebook
• Experience with both paid and organic marketing strategies including print and digital media
• Experience building, managing, and/or updating a website
• Five (5) years of professional experience at the type and level of a Marketing/Communications Specialist in communications, marketing, and/or public relations

We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:

• Education requirement: Bachelor's Degree in Business Administration, Marketing, Communications or a related field
• Experience Requirement: Three (3) years of professional experience at the type and level of a Marketing/Communications Specialist in communications, marketing, and/or public relations
• Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements

About Everything Else
Job Profile
CA2839 Marketing and Communications Manager
To view the full job profile including position specifications, physical demands, and probationary period, click here.
Position Type
Unlimited
Position Salary Range
$93,744.00 - $154,678.00
Starting Pay
Based on education and experience
Agency
Clerk & Recorder's Office
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
For information about right to work, click here for English or here for Spanish.