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Form of work
SalaryWebMD is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, theheart.org and Medscape Education. Our consumer portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities.
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
In Newark, NJ (Hybrid)
Job Description
Job Responsibilities
- Participate in study design with project team and/or clients
- Project manage both internal and third-party studies (e.g. measurement feasibility, questionnaire design, asset tagging, recruitment management/troubleshooting, and delivery of results)
- Demonstrate understanding of survey sampling methods, their impact, and use
- Write and format questionnaires using preferred questionnaire writing processes
- Program online surveys using vendor software
- Monitor the quality of the data and discard non-qualified respondents (set and apply criteria)
- Perform phases of the data analysis plan using necessary tools with guidance from experienced team members
- Analyze research results, create visual charts, and write meaningful narratives that effectively convey the implications of the data
- Partner with offshore team on data visualization (e.g., Tableau dashboards)
- Simultaneously manage multiple research programs
- Monitor field progress, liaise with survey programmer/field coordinator to troubleshoot
- Deliver insightful and meaningful analytics to internal and external clients
- Ensure sound and rigorous survey measurement in accordance with Market Research standards
Job Qualifications
- Bachelor's Degree in Marketing or equivalent, Masters/MBA+ or equivalent experience a plus
- Minimum 1+ years (including total paid/unpaid internship and/or co-op experience) in digital and/or traditional Market Research
- CPG/Pharma and/or consultant, research supplier, agency experience preferred
- Experience with a broad range of research methodologies, preferably including some exposure to qualitative
- Strategic thinker who is also willing to roll up sleeves and understand the details
- Strong organizational skills and attention to detail
- Planning, prioritization, and time management excellence
- Strong interpersonal skills and the ability to work both independently and as part of a team
- Proactive, especially in pushing for new opportunities, approaches, and ideas
- Keenly focused on action and solutions; thriving with deep critical thinking and analysis
- Resourceful, flexible, and adaptable, strong ability to pivot when the need arise
Tools: Microsoft Office, SPSS, Survey Programming Tools. Tableau a plus
