Market Executive - Bronx, Westchester, Northern Nj

Bronx-Williamsbridge Br 995 (22995), United States of America, Bronx, New York Market Executive - Bronx, Westchester, Northern NJ

At Capital One, we strive to create a world class experience for our customers. As a Market Executive (ME), you have the opportunity to provide leadership to complex markets and teams in the retail organization. You empower teams to execute and support our customers where they are. The ME cultivates the plan through their Branch Leaders that will clearly accelerate the team toward its strategic goals. The ME is accountable for customer growth, customer experience, associate efficiency and effectiveness, and well-managed market activities. You are a leader in the community and responsible for maintaining Capital One’s high standard of customer service and excellence within the community by building deep relationships and delivering an exceptional customer experience.

General Responsibilities:

• Ability to lead retail operations across multiple locations

• Empower Market and Branch Leaders who also manage multiple locations/functions

• Develop and deliver on short and long term plans to effectively execute team-based service levels, market growth, and operational performance

• Ensure accountability and drive a connection tied to behaviors with purpose and potential

• With a General Management mentality, own decisions across all initiatives

• Demonstrate integrated strategic and tactical thinking to make the right tradeoffs that balance the team and broader organizational perspectives

• Identify, recruit, develop, and retain top talent in a retail environment

• Create an environment that fosters associates’ passion and creativity, where you bring your whole self to work

• Lead a customer centric culture, drive continuous innovation, and champion change

• Drive a culture that creates high performance and strong associate engagement at all levels

• Ownership for service levels, risk and compliance, and regulatory policies and procedures

• Able to travel within district, region, and national footprint

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• 5 years of People Management experience or 5 years of Professional Coaching experience

• 5 years of experience in Retail, Banking or Financial Services
  

Preferred Qualifications:

• Bachelor’s Degree

• 5 years of experience leading multiple teams, stores, or functions within a distributed geography

• 7 years of Retail Banking or Business Banking experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $181,900 - $207,600 for Market Executive

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).