Market Development Representative

Company Overview
DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world's #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives.
What you'll do
As the Market Development Representative (MDR), you partner closely with Account Executives to support, research and prospect to secure a sufficient flow of qualified opportunities that will influence the sales pipeline. You are accountable for daily activity metrics of 50 to 75 calls along with monthly and quarterly quotas. You receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. As an MDR, you will gain in-depth experience in a rapidly growing SaaS company.
This position is an individual contributor role reporting to Sr. Manager, MDR.
Responsibility

• Support the sales team members with qualified opportunities
• Build strong professional relationships across the Sales and Marketing departments
• Collaborate with the sales team members to penetrate targeted accounts with innovative and strategic approaches based on territory
• Develop best practices to prioritize high volume inbound interest and appropriate follow up
• Use Salesforce efficiently to research accounts, identify key contacts, and reach out to prospective customers

Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic

• BA/BS degree or equivalent sales related experience
• 1+ year of experience in a client and/or customer facing role

Preferred

• Inside sales experience
• Experience in qualifying prospects
• CRM experience
• Salesforce experience
• Demonstrated ability to work in a fast-paced, team environment
• Excellent written and verbal communication skills
• Strong problem-solving skills
• Experience with quotas and metrics in past positions
• Demonstrated time management, organizational and multitasking skills
• Motivation, drive and self-starting attitude
• Familiar with Google suite

Wage Transparency
Based on applicable legislation, the below details pay ranges in the following locations:
Washington: $20.77/hour - $29.27/hour
This role is also eligible for bonus, equity and benefits.
Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at DocuSign
Working here
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
Accommodation
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including if you need accommodation to properly utilize our online system, you may contact us at accommodations@docusign.com.
If you experience any technical difficulties or issues during the application process, or with our interview tools, please reach out to us at taops@docusign.com for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
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