Shift: Varies
- Greet and seat all guests upon their arrival.
- Count and ring in all guests.
- Clean register and entrance area.
- Seat guests meeting their desire for a booth or a table while taking into account proper station rotation.
- Manage wait list, taking into account any reservations.
- Answer phones.
- Decrease expenses through proper handling of product.
- Increase revenue through proper upselling of beer, wine, and alcohol.
- Know, understand and follow all company and departmental policies and procedures.
- Assist guests with all needs while exceeding their expectations.
- Keep supervisor informed of all guest concerns and comments at all times.
- Show willingness to work as part of a team.
- Ensure guest satisfaction with a positive, courteous, and helpful attitude.
- Other duties as assigned my management.
While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
Qualifications:- 6 months of previous cash handling experience.
- Ability to multitask work with the public in a fast-paced environment.
- Good interpersonal communication skills.
- Strong attention to detail.
- Knowledge of POS systems
- Good basic math skills
- Understanding of proper phone etiquette
- Ability to obtain an Alcohol Awareness Certification.
***Must adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors***
Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:
- Comprehensive benefits (medical, dental, vision, supplemental coverage)
- 401K retirement savings plan + discretionary match
- Education Tuition Reimbursement Program
- Scholarship Opportunity
- Paid Vacation
- Holiday Pay
- Recreation /Fitness Discounts
- Weekly Resort Prizes
- Career Development and Training Workshops
- FREE daily meal
- Internal Advancement